Te'Myah Miller

Highly motivated, detail-oriented, and compassionate administrative professional with experience supporting legal, healthcare, education, and customer service environments. Proven ability to manage high-volume client interactions, verify insurance coverage, coordinate schedules, maintain confidential records, and deliver exceptional customer service. Recognized for strong communication, organization, professionalism, and the ability to thrive in fast-paced settings.

Currently completing California Dental Assistant training with CPR and Infection Control certifications, bringing a patient-centered approach and a passion for providing outstanding care.

Receptionist Intake Call Specialist - Law Office of Bryan Fagan - Houston, TX

(2024-04 - 2025-08)

• Served as the first point of contact for prospective and existing clients, providing exceptional customer service while creating a welcoming and professional experience.
• Conducted comprehensive client intake interviews, accurately documenting sensitive legal information while maintaining strict confidentiality within HubSpot CRM.
• Verified insurance information and assisted clients with benefit eligibility and coverage inquiries to ensure accurate documentation.
• Coordinated attorney consultations, managed high-volume appointment scheduling, and maintained organized calendars.

Guest Educator - Spring Independent School District - Houston, TX

(2023-07 - 2024-01)

• Delivered engaging classroom instruction for students from Pre-K through 12th grade while maintaining structured learning environments.
• Adapted teaching methods to accommodate diverse learning styles and individual student needs.
• Fostered positive relationships with students, faculty, and staff through effective communication and professionalism.
• Maintained accurate classroom records and ensured compliance with district policies.
• Demonstrated flexibility by successfully managing various classroom assignments on short notice.

Client Advisor - Giorgio Armani (Armani Exchange) - Houston, TX

(2022-03 - 2023-02)

• Delivered luxury-level customer service by building lasting relationships with clients and identifying their individual needs.
• Assisted customers with product selection while providing personalized styling recommendations.
• Achieved individual and team sales goals through consultative selling techniques.
• Maintained exceptional visual merchandising standards and supported inventory management.
• Processed transactions accurately while ensuring a seamless customer experience.

Sales Associate / Cashier - American Eagle - Houston, TX

(2022-02 - 2022-04)

• Delivered exceptional customer service in a fast-paced retail environment.
• Processed cash and credit transactions accurately.
• Assisted customers with merchandise selection and product recommendations.
• Maintained store presentation and merchandising standards.
• Collaborated with team members to exceed daily sales and customer satisfaction goals.

Patient Care Driver - S & M Medical Group - Houston, TX

(2023-04 - 2023-06)

• Safely transported patients to and from medical appointments while providing compassionate, patient-focused care.
• Coordinated transportation schedules to ensure timely arrivals and efficient route planning.
• Assisted patients with entering and exiting the vehicle while maintaining professionalism and respect.
• Maintained clear communication with medical staff and patients regarding appointment schedules.

Bachelor of Science - Criminal Justice - Clark Atlanta University (2021-09 - 2022-05)