Teanna C. Shaw

Dependable transportation and logistics professional with extensive experience in route driving, package handling, customer service, mail distribution, and delivery operations. Proven ability to manage routes efficiently, maintain safety compliance, meet strict delivery timelines, and provide exceptional customer service. Skilled in navigation, shipment tracking, vehicle operations, and coordinating deliveries in fast-paced environments.

Independent Driver - UZURV

(2026-01)

Provide safe and reliable non-emergency transportation services for clients to medical appointments and community destinations. ADA compliant paratransit for individuals with disabilities, elderly, and general customers via CARE-ON-Demand and GRTC.

• Maintain punctual pickup and drop-off schedules while ensuring excellent customer service and rider safety.
• Utilize GPS navigation and route planning to maximize efficiency and minimize delays.
• Assist passengers with door to door service entering and exiting vehicles while maintaining professionalism and confidentiality.
• Conduct vehicle inspections and maintain cleanliness and operational readiness.

Independent Shopper & Delivery Driver - Instacart

(2024-06)

• Shop for and deliver groceries and household items accurately and efficiently to customers.
• Manage multiple deliveries while meeting strict time-sensitive deadlines.
• Provide exceptional customer service through clear communication regarding substitutions, delays, and delivery updates.
• Utilize mobile applications, GPS navigation, and delivery platforms to optimize routes and delivery performance.
• Maintain accurate order handling and safe transportation of goods.

Route Driver/Courier - Partsfleet

(2016-06 - 2016-12)

• Developed and maintained strong relationships with customers by providing professional, courteous, and efficient service.
• Delivered and picked up automotive parts, cores, and returns from customer locations safely and promptly.
• Completed deliveries within established route schedules and timeframes, promptly notifying management of any route deviations or issues.
• Communicated discrepancies, errors, or product returns to management for review and authorization.
• Ensured compliance with safety regulations and company procedures during all delivery and loading operations.

Rural Carrier Associate (RCA) - USPS

(2016-09 - 2016-12)

• Sorted incoming mail and parcels in delivery sequence according to assigned routes and schedules.
• Delivered mail and parcels to residential and business customers along designated routes in a timely and professional manner.
• Ensured the security and confidentiality of mail at all times, verifying that no items were misplaced or left behind.
• Scanned and tracked mail and packages upon delivery to confirm receipt and maintain delivery accuracy.
• Transported and secured postal supplies and equipment while in the office and on delivery routes in compliance with safety protocols.

Bachelor of Science Degree - Criminal Justice - ECPI College of Technology (2010-10)

General High School Diploma - Petersburg High School (2008-06)