Teboho Lebohang
Administrative Management graduate with hands-on experience in data capturing, filing and records management
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About
Detail-oriented Administrative Management graduate with hands-on experience in data capturing, filing and records management, and learner/patient administration in a fast-paced front-office environment. Holder of a Higher Certificate in Economics and Management Sciences from UNISA and currently completing an NQF Level 4 Learnership in Administrative Management. Known for accuracy under pressure, strong follow-up discipline, and professional handling of client and internal queries.
Seeking to bring these skills to the Administrator - Training Academy role, supporting learner administration, course register management, and compliance record-keeping.
Experience
Administrative Assistant - Geluksdal Clinic
(2024-12 - 2025-10)
- Captured and updated patient and administrative records daily, maintaining a high standard of accuracy consistent with compliance and audit requirements.
- Registered incoming and outgoing files manually and electronically, and maintained structured filing and archiving systems for quick document retrieval.
- Scheduled appointments and managed bookings, ensuring records were current and turnaround times were met.
- Handled telephone calls and in-person enquiries professionally, directing queries and resolving front-desk matters within required timeframes.
- Supported document retrieval and general administrative tasks, working effectively with colleagues and management to meet daily targets.
- Monitored front-desk operations and patient waiting times, escalating issues where necessary to keep service delivery on track.
Education
Learnership - Administrative Management - Consulting by Bongi (Pty) Ltd (2024 - 2025)
Higher Certificate - Economics and Management Sciences - UNISA (2022 - 2024)
National Senior Certificate - Grade 12 - Buhlebemfundo Secondary School (2018 - 2018)