Comprehensive HR Generalist
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SHRM-certified, results-driven HR professional with comprehensive hands-on experience in all facets of HR management and administration. Demonstrated success in full-cycle talent acquisition, employee engagement, performance management, and workforce optimization across diverse industries. Expertise in HR planning, benefits administration, recruitment strategies, conflict resolution, staff development, and compliance management. Adept at implementing streamlined processes and systems using HRIS platforms like Workday, Taleo, and Dayforce to drive operational efficiency and support organizational goals. A versatile leader with a proven ability to build strong relationships, drive employee satisfaction, and ensure high retention rates. Highly skilled in managing recruitment initiatives, staff training, onboarding, absence management, and performance reviews, with a focus on fostering a collaborative and compliant workplace culture.
PEOPLE AND TALENT GENERALIST (TEMPORARY)
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SLC, UT
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2025 (6-month contract)
Process a variety of administrative tasks within Workday (requisition openings/closings, org changes, spot bonus administration, etc.). Run multiple reports and consolidate disparate data to satisfy requests from executives and senior leadership. Perform data analysis on initiatives within the company and provide suggestions on courses of action.
Collaborate with interdepartmental teams on process improvements and identify ways to streamline operations between departments. Create and maintain Loop pages to organize biweekly team meetings with 40+ attendees and automate communications using Power Automate. Provide support and knowledge sharing with Senior Business
Partners and Senior Generalists on best practices and give advice on intricate HR issues.
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decentralized access to the entire team and migrated data to new spreadsheet
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now the POC for any roster changes, invoicing, etc.
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Lindon, UT
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2021 to 2025
1HUMAN RESOURCES ADMINISTRATOR/GENERALIST
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JUNE 2022 TO APRIL 2025
Assist with Leave support (FMLA, ADA, PLOA, etc.) and workers compensation claims. Administer onboarding paperwork and I-9 verification for corporate hires via HRIS system (Dayforce). Facilitate and manage onboarding process for remote/1099 employees including document retention. Aid in troubleshooting for HRIS questions
(credentials, password resets, system info). Administer and coordinate PERM/green card applications for international employees with immigration attorney support. Process and investigate unemployment insurance claims and complete requests for data. Provide support to Operations/Corporate
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Performance Management, Employee Issues, Benefits, etc.
● Spearheaded and created a process to better document and manage unemployment claims across 250+ remote offices
● Managed the rollout, training, and ongoing administration of the remote E-Verify initiative for remote identity verification for 4,000+ employees
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APRIL 2021 TO JUNE 2022
Provide valuable insight and administrative support in the recruitment process for a rapidly growing insurance brokerage in Lehi, UT. Manage the sourcing and identification of qualified candidates, conduct screening interviews
(including coordination of hiring manager interviews), offer discussions, and onboarding of candidates using Dayforce as a resource. Utilize Excel to produce reports detailing candidate trends and effectiveness of company initiatives.
● Created and maintained a recruiting dashboard in Excel to visually represent hiring metrics to executive leadership on a weekly basis
● Took initiative to coordinate last-minute, ad-hoc meetings and knowledge sharing conversations on Dayforce to roll out the Recruiting module in less than 24 hours
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Lehi, UT
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2020 to 2021
Responsible for the full cycle recruitment of candidates for the contact center (high volume recruiting) as well as niche positions as needed. Other related duties include social media marketing, employment presentations via Zoom for up to
80+ participants, attendance at various HR and recruitment roundtable meetings to further sharpen skills, and comprehensive restructuring and reorganization of the recruiting process and strategy including major rollouts of functionality in Workday HRIS. In addition, counsel and coach employees with issues as they arise and efficiently escalate complex issues to the HR Business Partners.
● Participated in ongoing recalibration of background screening process in VICTIG, including maintenance of background status for 30+ candidates and ensuring no one began employment without approval
● Worked with HRIS Director to streamline and improve the system’s functionality for the Talent Acquisition function, including trigger events for hiring processes
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Salt Lake City, UT
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2018 to 2019 (contract)
Communicate with recruiting partners and decision-makers to determine strategies for efficient hiring. Utilize Microsoft
Office to schedule interviews for candidates and to communicate with teams in the event of a reschedule. Keep track of
2scheduled interviews, hiring managers, requisition numbers, and other data using Google Sheets. Build relationships with recruiters and hiring teams to quickly resolve scheduling conflicts and issues to minimize the impact on the candidate experience. Greet candidates for onsite interviews; set up Zoom conference video software and remain aware of any issues to ensure timely resolution.
● Navigated the onset of COVID-19 with minimal impact to overall recruiting processes
SDI, LLC
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Salt Lake City, UT
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2017 to 2018
Manage the day-to-day operations of the establishment as well as coordinate staffing campaigns to attract a variety of positions across the organization. Manage employee disputes/grievances, process background checks and perform I-9 documentation to ensure seamless HR operations. Develop and execute progressive and integrated recruitment solutions using multiple avenues including direct sourcing, social networking, industry networking,
and internet sourcing. Establish and maintain high-level engagements with stakeholders for process improvement,
initiative development, and implementation.
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Murray, UT
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2016 to 2017
SR. REGIONAL RECRUITER
Managed/streamlined all aspects of HR management with focus on identifying/securing top-performing talent.
Oversee day-to-day activities of a high-performing team, including training and scheduling to meet and exceed set performance goals. Developed schedules to confirm optimal number of staff availability at all times. Established and implemented strategic corporate management policies and procedures for continuous process improvement.
Identified and met delivery and audit requirements to ensure smooth running of operations.
● Managed requisition load of 10-15 placements across diverse markets including California, Oregon, and
Washington that secured additional placement opportunities with existing clients as well as acquired new clients.
● Slashed time to fill to 30% by developing and executing position efficiency ratios.
● Recruited 2-3 executive finance professionals per month that helped the company achieve their revenue objectives.
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Sandy, UT
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2016
Spearheaded full recruitment life cycle processes for the identification, assessment, and acquisition of key talent.
Managed employee disputes/grievances, processed background checks and performed I-9 documentation to ensure seamless HR operations. Developed and executed progressive and integrated recruitment solutions using multiple avenues including direct sourcing, social networking, industry networking, and internet sourcing.
Established and maintained high-level engagements with stakeholders for process improvement, initiatives development and implementation.
3Key Accomplishments:
● Employed 150+ call center agents on a monthly basis in a job market with less than 3% unemployment by sourcing on major job platforms, targeting job fairs, and hosting onsite hiring events.
● Managed orientation for 100+ agents including collection of I-9 data for processing by collaborating with HR business partners.
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Salt Lake City, UT
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2015 to 2016
Directed and drove the overall talent acquisition process, building and leading metrics and assessments of the employment life cycle. Built robust talent pipelines through diverse sourcing strategies including referral programs and database utilization. Developed and maintained a database of referral sources and qualified candidates.
● Boosted show rates for the first day of employment to over 90% by developing strategies focused on improving candidate experience.
● Amplified referral traffic to 5-10 referrals from existing employees by preparing interactive presentations and implementing attractive incentive programs.
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South Jordan, UT
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2011 to 2015
Partnered with operations and training teams to define sourcing strategies, gather and understand position requirements, and effectively identify talent that was aligned to the scope of and responsibilities of open positions.
Created and implemented employment strategies to attract passive job seekers. Managed staffing issues such as interviewing potential staff and conducting appraisals of performance.
● Rolled over 70+ third party vendor contracts across the U.S while maintaining full cycle recruitment efforts for the call center onsite.
Bachelor's of Science in HR Management from Western Governors University. Also SHRM-CP certified.