Social Service and Case Management Professional
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Dedicated and compassionate social service and case management professional with extensive experience supporting individuals in community outreach, housing assistance, crisis intervention, and client advocacy. Skilled in de-escalation, maintaining professional boundaries, incident documentation, report filing, resource coordination, and ensuring safe environments for clients and staff. Dependable, detail-oriented, organized, and available for flexible scheduling with reliable transportation.
Case Management Support - Loving Locals
(2022-01 - 2025-01)
Worked with Kevin Coates. Provided case management support, client assistance, and community outreach services while maintaining accurate documentation and safe client interactions.
Housing and Crisis Support Specialist - Hope Outreach
(2016-01 - 2022-01)
Worked with Marty Jones. Assisted clients with housing-related concerns, crisis support, resource referrals, and maintaining structured and supportive environments.
Industrial Laundry and Housekeeping - Joe Dells Industrial Solutions
(2008-01 - 2015-01)
Performed industrial laundry operations, housekeeping duties, and maintained workplace organization and efficiency.
Supervisor - Pollyanna Cafe
(2004-01 - 2008-01)
Worked under Linden Williams. Supervised daily operations, maintained customer service standards, managed team responsibilities, and ensured smooth workflow.
GED - Connors State College (2011-01)
