Tera Beckmann

Dedicated Office & Clinical Support Professional with over 20 years of experience in scheduling, insurance processing, and client relations. Proven expertise in administrative coordination, medical/dental records management, treatment planning, and customer service across healthcare and sales environments.

Rideshare Driver & Customer Care Specialist - Uber Corporation - Greater New Orleans, LA

(2020 - 2023)

• Completed over 2,900 successful trips while maintaining a 4.97 rating out of 5 stars through exceptional service, communication, and punctuality.
• Managed flexible daily scheduling, route optimization, and vehicle maintenance to ensure high customer satisfaction and safety standards.

Insurance Agent / Sales Representative - Security Plan Insurance - Metairie, LA

(2019 - 2020)

• Expanded and managed client portfolio through networking, cold calling, and community sales presentations.
• Processed Cash and Electronic Payments. Maintained payment records
• Diligent follow-up and update client account records to ensure long-term satisfaction and retention.

Medical Care Coordinator - Private Healthcare Support - Metairie, LA

(2018 - 2019)

• Coordinated comprehensive daily medical care, specialist scheduling, and transportation for critical care management.
• Communicated directly with healthcare providers, physical therapists, and pharmacy personnel to manage complex care plans.

Dental Office Assistant - Oak Family Dental - Metairie, LA

(2012 - 2017)

• Oversee front-office administrative operations and clinical support across high-volume dental practices.
• Managed patient scheduling, insurance verification, eligibility breakdowns, and pre/post-op care counseling.
• Prepared and sterilized equipment, conducted inventory control, and assisted chairside across general and specialty dental procedures.
• Served as a substitute instructor at Uni-Tech Training Academy, preparing curriculum and training students in the Dental Assistant Program. (2014-2015)

Prior Dental & Administrative Roles - Various Dental Practices - Louisiana, California, Texas

(2000 - 2012)

• Kerry Plaisance, DDS / W. Keith deJong, DDS (River Ridge, LA) – Dental Assistant (2009–2012)
• Mobile Dental Crew Greater New Orleans Area All Aspects Office & Dental Assistant (2008-2009)
• Roger Vitter, DDS, MD (Metairie, LA) – Dental & Office Assistant (2007–2008)
• Joe Purdie, DDS (Chula Vista, CA) Office Assistant (2005-2006)
• Thomas Cefalu, DDS (Metairie, LA) and Nelson Correctional Center Office & Dental ( 2001-2005)
• Glen McReynolds, DDS (El Paso, TX) – Office & Hygiene Coordinator (1998–2001)

Certification: Dental Office Assistant - Kaplan College

Cosmetology & Business Training - Tri-State Cosmetology Institute