Teresa Fuentes

Experienced retail manager with a strong background in customer service, team leadership, cash handling, scheduling, conflict resolution, and administrative operations. Bilingual in English and Spanish. Proven ability to supervise employees, maintain accurate records, enforce policies, and provide excellent public service. Seeking a Supervisor position with the McAllen International Toll Bridge.

Store Manager - Cricket Wireless - Hidalgo, TX

• Lead daily store operations and supervise staff.
• Hire, train, coach, and schedule employees.
• Handle cash management, deposits, inventory, and loss prevention.
• Resolve customer concerns while maintaining high service standards.
• Ensure compliance with company policies and procedures.

Timekeeper - Samsung Semiconductor - Austin, TX

(2023-06 - 2025-04)

• Maintained accurate employee attendance and timekeeping records.
• Coordinated schedules and ensured compliance with company policies.
• Worked with multiple departments to meet deadlines.
• Maintained confidential employee information with accuracy.

Cashier - Walmart - Pharr, TX

(2019-05 - 2022-02)

• Processed cash, debit, and credit transactions accurately.
• Provided excellent customer service in a fast-paced environment.
• Balanced cash drawer and maintained an organized checkout area.

High School Diploma - Valley View High School (2013)

Some College Coursework - Valley View High School