Shift Leader - Dairy Queen
(2025-03)
- Provide excellent customer service by greeting and assisting guests with orders in a friendly and efficient manner
- Prepare and assemble menu items accurately and according to Dairy Queen's quality standards
- Operate cash registers and handle transactions promptly and accurately
- Maintain cleanliness and organization of the dining area, kitchen and equipment
- Collaborate with team members to ensure smooth operation during peak hours and deliver an exceptional dining experience
- Lead team in meeting sales goals daily
- Delegate tasks to team throughout shift progression
- Open and Closing Procedures
- Complete Closing Reports
- Maintenance and Troubleshooting
Associate - Little Caesars
(2025-11 - 2026-01)
- Greet customers with a positive, friendly attitude
- Take accurate orders at the counter or drive-thru
- Handle cash, card payments, and provide correct change
- Answer customer questions about menu items and promotions
- Ensure fast service (Little Caesars focuses on speed)
- Prepare pizzas, Crazy Bread, and other menu items according to company recipes
- Operate ovens, dough mixers, and pizza prep equipment
- Portion and prepare ingredients (cheese, sauce, toppings)
- Monitor food quality and freshness
- Rotate food according to safety standards
- Keep prep stations clean and stocked
- Wash dishes, sanitize surfaces, sweep/mop floors
- Keep the lobby, dining area, and bathrooms clean
- Follow all safety and sanitation guidelines
Crew Member - Five Guys
(2024-07 - 2025-01)
CREW- provide friendly and top notch service to ensure the most amazing guest experience through our food, our staff and our store. Working as a team to satisfy the heart and soul of every heart and soul that walks through our doors.
- Taking orders
- Preparing food
- Prep Tasks
- Quality Checks
Manager - Slim Chickens
(2020-09 - 2024-06)
- ASSOCIATE-Completed transactions on pos; Order taking; Built and maintained relationships with peers and upper management to drive team success; Answered phones to help customers with queries and resolve basic concerns; Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- CERTIFIED TRAINER-Train the new employees in the proper standards of the Slim Chickens franchise. Rehearsing along with them the appropriate procedures to maintain a balanced working environment. Following up with the new hires on their path into the Slims Chickens lifestyle
- MANAGER- As a shift leader encourage fellow employees to use their Slims policy knowledge to make sales, meet specific sales goals, perform detailed cleaning task, aid in maintaining a smooth progression of the shift
- Running close out reports; Resolving customer complaints; Attending weekly meetings with team; Managing System registers; Product Tracking
Deli Clerk - HARPS
(2021-09 - 2021-12)
- Order taking
- Built and maintained relationships with peers and upper management to drive team success
- Answered phones to help customers with queries and resolve basic concerns
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Properly utilized deli power equipment to cut product and weigh for consumers
- Closing procedures
Server - IHOP
(2020-06 - 2020-09)
- Seat customers at tables
- Order taking
- Greeted customers, answered questions and recommended specials to increase profits
- Operated POS terminals to input orders, split bills and calculate totals
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
Cashier - Angus Jack
(2020-01 - 2020-05)
- Greeted customers
- Introduced menu to new customers
- Completed transactions in efficient time
- Morning preparations
- Maintenance
- Opening and Closing procedures
Team Member and Trainer - Mcdonalds
(2017-06 - 2019-10)
- Opening and Closing procedures
- Cashier
- Order taking
- Server
- Line cook
- Preparation work
- Worked hard to learn required tasks to maximize performance
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well stocked
