Seasoned General Manager
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A GM experienced in managing all aspects of all departments within a hotel and delivering top notch customer service has become major examples of my past successes. I have strong leadership qualities to oversee, mentor and lead the staff at the property to perform at the level expected of it by the company. I also have extensive knowledge of how to ensure the staff provides outstanding customer service by anticipating guest needs, responding to any guest needs in a timely manner and addressing all guest concerns immediately.
I have a proven history of leading properties to award winning guest service scores: Courtyard Greensboro Airport (Marriott Gold Circle Award for GSS), Fairfield Inn Asheboro (Marriott Gold Circle Award for GSS) & Fairfield Inn Duncan (Marriott Platinum Circle Award for GSS).
An experienced GM with all five CFRST Marriott brands, Embassy Suites and Holiday Inn Express.
Bachelor of Science in Economics
