Terry OBrien
Office Manager, Dispatcher, CSR
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About
I am seeking employment in Louisville as an Admin. Assistant, Dispatcher, Customer Service person, or other office support role. I am looking for a long term, permanent position with a stable company where I can become and remain a valuable team member.
Experience
Office Manager/Scheduler at Doctor Remodel, LLC (2023-03 – 2025-07)
- Payroll management
- AP/AR processing
- Marketing and advertising
- Primary customer and vendor contact
- HR support functions
- Office budget and operation management
- Procedure implementation
Accounts Payable Analyst at Driven Brands (2020-03 – 2022-06)
- AP discrepancy analysis
- Salesforce case management
- Special projects
Assistant Office Manager/Dispatcher at Advanced Trenchless, Inc (2018-01 – 2019-12)
- Customer service
- High volume call center operations
- Dispatching (using ServiceTitan)
- Billing and invoicing
- Marketing, Social media management
Advertising Manager/Dispatcher at All Weather Heating & Air (2015-08 – 2017-12)
- Customer service
- High volume call center operations
- Dispatching (using ServiceTitan)
- Billing and invoicing
- Marketing, Social media management
Member Support Representative at The TBWS Group (2012-03 – 2015-08)
- Call center lead
- PayPal billing
- Salesforce management
- B2B sales
- Member support
- Website content updating
Education
Armijo High School - Graduated with Diploma
Solano Community College - One Year Political Science
