Tess Deguzman

To gain full time position in customer service.

Customer Service Representative at Eldorado Casino

• Greet customers and friendly, accurate and efficient service
• Operate a computer with knowledge of software program programs used by the department, to input, update, and access customer credit and other information
• Handle cash and other operational transactions document and issue receipts for markers, paid outs
• Assist customers in filling out credit applications and other documentation

Customer Service Associate at Lowe's Improvement Warehouse

Seeking role of increased responsibility where strengths in service and sales will be valuable.

• Excellent verbal communication, customer service mindset, sales proficiency, and receive return merchandise
• Responsible for welcoming customers on getting into the organization and giving them information about the products and services

Child Care Provider at Baby Bear Child Care

• Interacted with children to further improve their growth and development by using a variety of educational tools
• Supported children's emotional and social development which encouraged and understanding of others and positive self-concepts
• Constantly informed parents of child's development

Manager at Chevron Gas Station

• Managed staff, performed ordering, schedule, and executed training of new employees
• Supervised employees, store image, profits, and all controllable expenses
• Interacted positively and efficiency with customers and vendors

Music and Arts – Brookhaven College (2013 – 2015)