Theda Crawford

Versatile Operations & Team Leader skilled in P&L, compliance, and training design. Proven record optimizing workflows, leading teams through transitions, and driving a 40%+ sales revenue increase across retail, food service, and education.

Manager at Carmen's Store (2021-09 – 2023-05)

• Supervised all operations of convenience store and enforced safety, health, and security rules to maintain compliance and reduce incidents
• Ensured all categories within the store maintained specific margins, contributing to overall profitability
• Developed strong employee team exceeding store profit and loss (P&L) goals by fostering collaboration and accountability
• Oversaw day-to-day store operations, ensuring smooth workflow and high customer satisfaction

Area Manager at UNITED QUALITY COOP (2018-09 – 2020-03)

• Created an innovative sales strategy and incentive program that increased sales and developed a program to ensure quality and consistent training for all new employees, resulting in improved onboarding
• Trained and evaluated personnel when appropriate, enhancing team performance and retention
• Inventoried stock and reordered when inventory dropped to a specific level, monitoring sales activities to ensure customers received satisfactory service and quality goods
• Increased product sales by over 40% by improving customer service and food quality

Para Educator at McKenzie County School #1 North Dakota (2014-08 – 2018-05)

• Empowered students through programs designed to enhance their academic and social achievements, supporting overall development
• Monitored the classroom and minimized distractions and disruptions to maintain a productive learning environment
• Prepared the class before the class started, ensuring all materials and resources were ready for instruction
• Aided teachers in rendering additional attention to special needs students, improving individualized support
• Provided academic instruction based on guidelines and procedures, ensuring curriculum consistency
• Implemented individual class programs to address diverse student needs

Para Educator Special Education at School Dis. 1 Lewistown MT (2013-08 – 2014-05)

• Introduced new concepts or content to students, facilitating understanding and engagement
• Served as a substitute teacher when a teacher was absent, maintaining classroom continuity
• Monitored the classroom and minimized distractions and disruptions to support focused learning
• Implemented individual class programs tailored to student needs
• Carried out additional tasks as required of the job, demonstrating flexibility and commitment

Controlled Substances Training – Northern Testing Inc. (2018-09 – 2019-09)

GED in General High School Curriculum – Butte High School (1993-01 – 1993-04)

Upper secondary education