Thelma McKay

Monitor medical claims submission. Maintain AR reports. Complete medical billing claims.

Medical Billing Manager at Broadway Respite and Home Care (2023-08 – Present)

• Monitor medical claims submission.
• Maintain AR reports.
• Complete medical billing claims.
• Customer care

ED Registrar at Bergen New Bridge Medical Center (2025-03 – 2025-09)

• Greet and check-in patients
• Collect patient information
• Verify insurance eligibility
• Collect patient signatures and consents
• Enter patient data into the system
• Identify and resolve insurance issues.

Medical Scribe at RWJBH (2024-09 – 2025-01)

I received my scribe certification with RWJBH. I currently work in the ER alongside the MD and PA scribing for patients medical charts in Trinitas Regional Medical Center.

Driver at Enterprise (2022-12 – 2023-01)

• Drive rental cars for service.
• Transport cars for rental car clients

Front Desk Receptionist at PRISM Vision Group (2021-11 – 2022-08)

• Patient care
• Insurance verification
• Answer phones
• Make appointments

Medical Biller at Newark Community Health Center (2021-08 – 2022-08)

• verify medical insurance, bill claims, denial follow ups

Benefits Associate at Conduent (2020-08 – 2020-10)

• Assisted clients with benefits information.
• Completed clients benefits elections.
• Customer care.
• Received inbound calls.

Medical Billing Clerk at Hudson Regional Hospital (2019-05 – 2020-06)

• Submit medical claims to insurance companies in a timely manner
• Review claims and insurance carriers contracts to ensure correct payment is received
• Verify medical coverage and or claim status with insurance carriers
• Review EOB's and or denials, complete appeals for payment
• Ability to read insurance contracts
• Ability to price medical claims per contractual rate

Medical Billing Clerk at Newark Community Health Center (2016-02 – 2019-05)

• Edit medical claim codes for submission to insurance carrier
• Provider customer care in person and or via phone services
• Verify medical coverage and or claim status with insurance carriers
• Adjust medical accounts accordingly with using EOB from insurance carriers
• Process LOA claims (Letter of Agreement) for Health services between the New Jersey Department of Health and FQHC.

Financial Service Representative at Horizon Health Center (2014-10 – 2015-12)

• Register and verify patient's demographics and medical insurance for medical services.
• Complete Presumptive Medicaid applications when applicable.
• Obtain and/or review patient's financial documentation to determine eligibility for other stated funded programs offered by FQHC.

Financial Counselor / Insurance Verifier at Liberty Health Jersey City Medical Center (2008-10 – 2012-05)

• Interviewed and reviewed patient's financial documentation to verify eligibility for state programs' featuring Charity Care medical assistance funding.
• Verified eligibility and/or obtained authorization for patients admitted to facility with private medical insurance.
• Used ICD-9 AND CPT coding daily for authorizations for medical treatment and/or procedures.
• Submitted Medicaid Presumptive forms to State daily for coverage of newborns born within the facility.

Medical Assistant at Nihad Owaid M.D (2006-09 – 2008-04)

• Maintained patient's medical charts for physicians and other practitioners/ vital signs.
• Billed patients and medical insurance providers.
• Performed office/ clerical duties, as required.
• Verified and obtained authorizations using ICD-9 and/or CPT coding for medical treatment or procedures.

High school diploma or GED

High school or equivalent