Therese Alcorn

Answer all incoming calls, respond to inquiries, and routing calls when necessary Process mail, returned mail, and faxes Copy and mail medical records

Claims Assistant - CorVel Corporation - Greenwood Village, CO

(2022-07 - 2024-03)

• Answer all incoming calls, respond to inquiries, and routing calls when necessary
• Process mail, returned mail, and faxes
• Copy and mail medical records
• Process incoming and outgoing mail and scan mail to claim files
• Respond to medical bill inquiries

Administrative Assistant - Temporary Job - Assurance Risk Managers - Aurora, CO

(2019-10 - 2020-01)

• Answer incoming calls, taking messages and routing calls when necessary
• Assemble new employee packets
• Track Employee time-off
• Order Loss Runs
• Process Certificates of Insurance, Prospects Non-Renewals, and Cancellations
• Assure cleanliness of kitchen, break room and conference rooms
• Set up conference rooms
• Add paper and toner to the appropriate equipment and manage repairs
• Assist in copying files, proposals, etc.

Administrative Assistant - Temporary Job - City of Aurora - Risk Management - Aurora, CO

(2019-03 - 2019-06)

• Answer incoming calls, taking messages and routing calls when necessary
• Input new claims and verify coverage
• Copy and prepare files for audits to ensure successful completion
• Ensure timely payment of bills
• Process letters, state forms, mail, faxes
• Copy and mail medical records
• Process incoming and outgoing mail and scan mail to claim files

Clerical Assistant - Dept of Health Care Policy & Financing State of Colorado - Denver, CO

(2018-06 - 2018-10)

Temporary Job

• Organize all returned Medicare and Medicaid mail
• Create an Excel spreadsheet for all the returned mail.
• Enter form onto spreadsheet alphabetically
• Contact individuals by phone listed on the spreadsheet
• Update spreadsheet and computer files regularly

Receptionist - Administrative Assistant - Loss Prevention Services - Centennial, CO

(2016-05 - 2018-05)

• Answer all incoming calls, taking messages and routing calls when necessary
• Ensure timely payment of bills
• Process expense accounts
• Order office supplies
• Process correspondence, reports, and audits
• Track employee time off
• Manage owner's calendar

Administrative Assistant - Tristar Risk Management - Lakewood, CO

(2013-09 - 2016-04)

• Answer incoming calls, taking messages and routing calls when necessary
• Input new claims and verify coverage
• Copy and prepare files for audits
• Ensure timely payment of bills
• Process letters, state forms, mail, faxes
• Copy and mail medical records
• Process incoming and outgoing mail and scan mail to claim files

Claims Assistant - Sedgwick Claims Management - Greenwood Village, CO

(2011-02 - 2013-02)

• Answer incoming calls, taking messages and routing calls when necessary
• Input new claims and verify coverage
• Copy and prepare files for audits
• Ensure timely payment of bills
• Process letters, state forms, mail, faxes
• Copy and mail medical records
• Process incoming and outgoing mail and scan mail to claim files

Receptionist - Branch Office Assistant - Chubb Group of Insurance - Englewood, CO

(2006-08 - 2011-02)

• Answer all incoming calls, taking messages and routing calls when necessary
• Greet all incoming visitors
• Assemble new employee packets
• Track employee time off
• Payment and coding of bills
• Input potential lines of business. Process cancellations and non-renewals
• Process expense accounts
• Order Loss Runs
• Order office supplies
• Scan documents into claims and underwriting files

Associate - Secretarial Science - Arapahoe Community College (1975-09 - 1979-06)