Thomas Rocks

Recent B.A. Economics graduate pursuing opportunities in financial services and business analysis. Strong foundation in financial and economic analysis, data interpretation, market research, problem-solving, and business decision support.

Proficient in Microsoft Excel and PowerPoint, with experience communicating with clients, managing priorities, and operating effectively in fast-paced hospitality and technical environments. Brings strong analytical thinking, organization, adaptability, attention to detail, and sound business judgment.

Hospitality - Premium Fine Dining Server at Café Chardonnay (2026-03 – Present)

• Manage detailed guest accounts, preferences, and transactions with accuracy, discretion, and consistent follow-through
• Anticipate client needs and resolve time-sensitive concerns while maintaining a polished, relationship-focused experience

Hospitality - Fine Dining Server at On Swann (2021-05 – 2026-02)

• Streamlined front-of-house operations through precise time management, efficient workflow planning, and coordination with cross-functional teams
• Enhanced guest relations by delivering clear, professional communication and ensuring prompt, accurate responses to requests
• Provided tailored recommendations and guidance to enrich the dining experience, supporting customer satisfaction and revenue growth

Hospitality & Guest Experience Server and Trainer at Tommy Bahama (2018-10 – 2021-05)

• Spearheaded staff mentorship and training, helping new team members understand service standards, operational consistency, and collaborative workplace expectations
• Served as a key liaison between management, kitchen staff, and front-of-house teams to align priorities, improve communication, and support service goals

Industrial Electrical Technician at Windemuller Technical Service (2018-01 – 2018-09)

• Performed electrical inspections while following code compliance standards and OSHA safety regulations
• Translated technical information into understandable language for clients, supporting transparency, accuracy, and trust
• Strengthened attention to detail, regulatory awareness, and precision within a technical work environment

Bachelor of Arts in Economics – University of South Florida (2026)