Krystena Ramsammy

Compassionate and motivated Bachelor of Science in Psychology graduate (May 2026) seeking to begin a professional career in healthcare. Strong foundation in psychological principles, crisis intervention, communication, active listening, and behavioral support. Recognized for professionalism, empathy, organization, and the ability to remain calm in high-pressure situations. Committed to delivering patient-centered care while continuing to grow professionally.

Crisis Text Line Counselor at Crisis Text Line (2025-02 – 2025-12)

• Provided confidential emotional support to individuals experiencing crises, including suicidal ideation, anxiety, depression, abuse, and relationship concerns.
• Applied evidence-based crisis intervention techniques, active listening, and collaborative problem-solving to help individuals move from a state of crisis to greater emotional safety.
• Assessed risk, developed personalized safety plans, and documented conversations while maintaining strict confidentiality and adherence to organizational protocols.

Caregiver / Babysitter at Private Family (2023-07 – 2025-07)

• Provided attentive care for a child with autism, creating a safe, structured, and supportive environment.
• Collaborated with parents to reinforce routines, communication techniques, and positive behavior strategies.

Real Estate Assistant at Krissy Rudd (2022-06 – 2023-07)

• Managed client communications while delivering exceptional customer service.
• Maintained organized records, contracts, and confidential documentation with accuracy and attention to detail.
• Prepared marketing materials and supported listings, open houses, and daily administrative operations.

Bachelor of Science in Psychology – University of Central Florida (2024-08 – 2026-05)

Psychology Studies – Florida Atlantic University (2022-06 – 2024-08)