Tiana Frederick
Cleaning
Talent
Washington, D.C.Member since September 22, 2026
Customer ServiceCommunicationTeamworkTime ManagementProblem SolvingAttention to DetailCash HandlingPoint-of-Sale (POS) SystemsCleaning and SanitizationOrganizationMultitaskingReliabilityProfessionalismConflict ResolutionInventory ManagementSafety ComplianceFront Desk OperationsRecord KeepingAdaptabilityMicrosoft Office
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Customer ServiceCommunicationTeamworkTime ManagementProblem Solving
About
Cleaned and sanitized metro train interiors, including seats, floors, windows, and high-touch surfaces. Operated cleaning equipment and used approved cleaning chemicals in accordance with safety procedures. Performed detailed inspections to identify cleanliness and maintenance issues.
Experience
Cleaning at Wmata Metro / Hands On Llc (2025-12 – 2026-06)
- Cleaned and sanitized metro train interiors, including seats, floors, windows, and high-touch surfaces.
- Operated cleaning equipment and used approved cleaning chemicals in accordance with safety procedures.
- Performed detailed inspections to identify cleanliness and maintenance issues.
- Removed trash and debris to maintain a safe and welcoming environment for passengers.
- Worked efficiently to meet strict train turnaround schedules.
Cashiers at Family Dollar (2024-04 – 2025-10)
- Processed cash, credit card, and mobile payment transactions accurately.
- Assisted customers with purchases, questions, and product information.
- Balanced cash drawer and handled daily cash reconciliation.
- Stocked shelves and maintained an organized sales floor.
- Resolved customer concerns professionally and courteously.
- Assisted with opening and closing procedures.
- Maintained a clean and welcoming store environment.
- Worked collaboratively with family members and staff to support daily operations.
Concierge at NVT Staffing (2025-01)
- Assisted guests, residents, or visitors with requests, directions, reservations, and local recommendations.
- Provided exceptional customer service in a professional and courteous manner.
- Managed incoming calls, emails, and visitor inquiries.
- Coordinated services such as transportation, maintenance requests, and deliveries.
- Maintained accurate records and communicated important information to staff and management.
- Handled confidential information with discretion.
- Resolved guest concerns and issues promptly and effectively.
- Monitored building access and ensured compliance with security procedures.
Education
– Luke C Moore
Degree – School Name (2025-06)
Skills
Cleaning
