Tianna

Greeted customers and provided assistance with merchandise selection. Operated cash registers, processed transactions, and handled returns and exchanges. Maintained the sales floor by organizing displays and ensuring merchandise was neatly stocked.

Sales Associate - Forever 21 - Augusta Mall, Augusta, GA

(2024-03 - 2025-02)

• Greeted customers and provided assistance with merchandise selection.
• Operated cash registers, processed transactions, and handled returns and exchanges.
• Maintained the sales floor by organizing displays and ensuring merchandise was neatly stocked.
• Worked collaboratively with team members to achieve daily sales goals.
• Provided a positive shopping experience, addressing customer concerns quickly and effectively.

Spark Delivery Driver - Walmart Spark

(2025-03 - 2026-08)

• Completed customer delivery orders accurately and efficiently while following delivery instructions and time requirements.
• Provided professional customer service through clear communication and reliable order handoffs.
• Used navigation and mobile delivery technology to plan routes, locate customers, and manage multiple orders.
• Inspected orders for accuracy and handled groceries and other merchandise carefully to help maintain product quality.
• Managed an independent workload, prioritized deliveries, and adapted quickly to changing schedules, traffic, and customer needs.
• Maintained dependable transportation and followed safety procedures while driving and completing deliveries.

Volunteer - MWR

(2023-06 - 2026-04)

Participated in community activities including Trunk-or-Treats and car wash fundraisers.

Volunteer - JROTC

(2020-09 - 2023-05)

Participated in Wreaths Across America, canned goods drives, and fundraising events.

Undergraduate - Augusta University (2024-08 - 2026)

Certificate - Early College Essentials (Dual Enrollment Program) - Augusta Technical College (2023 - 2026)

High School Diploma - Evans High School (2022 - 2024)