Tiffany Green
Tax Expert Specialist (Contract)
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About
Insurance, healthcare, and tax professional with over 10 years of customer service experience and more than 5 years supporting insurance claims, healthcare operations, medical records, patient billing, and regulatory compliance.
Current Qofi Tax Expert
Specialist (Contract) creating AI training content, reviewing AI-generated outputs, developing gold-standard answers, rubrics, and reasoning traces. Skilled in claims analysis, risk assessment, underwriting support, documentation review, analytical research, quality assurance, insurance verification, and remote collaboration.
Experience
Tax Expert Specialist (Contract) - Qofi Experts - Remote
(2026-06)
- Evaluate complex U.S. federal, state, corporate, partnership, and international tax scenarios for AI model development and evaluation.
- Develop gold-standard answers, grading rubrics, and reproducible reasoning traces.
- Review AI-generated responses for technical accuracy, citation quality, consistency, and regulatory compliance.
- Perform quality assurance by validating evidence and improving AI performance.
Seasonal Remote Level 4 Tax Expert - TurboTax (Intuit)
(2026-02 - 2026-04)
- Provided advanced virtual tax support for federal and state filings.
Health Information & Insurance Documentation Specialist - MRO Corporation
(2024-05 - 2025-10)
- Processed health information requests while maintaining HIPAA compliance.
- Reviewed medical documentation for completeness and accuracy.
Patient Care Assistant - Magna Healthcare
(2023-11 - 2025-12)
Insurance Claims Specialist II - Blue Cross Blue Shield
(2023-02 - 2023-11)
- Processed medical insurance claims and verified eligibility, benefits, and billing accuracy.
Customer Service Representative - AT&T
(2008-01 - 2022-07)
Education
Bachelor of Science - Healthcare Administration
