Pool Administrator/LOM Assistant
Vacasa, LLC
Apr 2024 – present (8 months)
- Resolve complaints related to swimming pools at various residential homes, ensuring high levels of customer satisfaction
- Hire and manage swimming pool vendors to maintain service quality and reliability.
- Conduct annual safety inspections to adhere to safety standards and regulations.
- Handle emergencies and resolve issues promptly to minimize disruptions.
Owner
P&S Services LLC
Jan 2010 – Mar 2024 (14 years 3 months)
- Founded and grew the business from inception, establishing a strong reputation within the residential market.
- Built and maintained a loyal customer base by delivering high-quality service and personalized attention.
- Planned and executed work projects, including selecting appropriate tools and equipment.
- Delegated tasks and conducted follow-ups to ensure all projects met or exceeded customer expectations
Business Development Representative
AmeriFirst Financial, Inc.
Nov 2019 - Apr 2021 (1 year 6 months)
- Developed and managed a robust pipeline of new customers, contributing to company growth.
- Fostered relationships with prospective clients and realtors to expand the customer base.
- Participated in sales meetings, local trade shows, and vendor training to stay informed on current technologies and market trends.
- Maintained detailed customer records and tracked interactions to ensure effective follow-up and customer satisfaction.
Loan Consultant
Independent Funding Group
Mar 2005 - Dec 2009 (4 years 10 months)
- Analyzed applicants' financial status, credit, and property evaluations to assess loan feasibility.
- Reviewed and ensured the accuracy and completeness of loan agreements in accordance with company policies.
- Conducted phone interviews with applicants to gather information, address inquiries, and facilitate the loan application process.
- Approved loans within specified limits and referred applications exceeding those limits to management for review.
