Jessie Graves

My mission is to acquire a challenging, constructive position helping others and my community within a professional and friendly environment. I hope to help others learn, grow, and reach their goals, no matter where they are on their life journey, with a positive attitude, highly diverse skill set, and uncommon work ethic.

Administrative Assistant & Reception at Brueckner Spitler Shelts PLC (June 2023 – Present)

• Handling all incoming correspondence, assuring prompt and accurate response to calls and emails
• Coordinating multiple schedules and appointments across various communication channels
• Acting as point of contact for all vendors and contractors including IT, janitorial, engineering, landscaping, food and beverage, security, supplies, and general maintenance
• Handling confidential or private information by practicing and enforcing high-level security measures
• Developing and retaining relationships with high-profile clientele and colleagues
• Ensuring seamless transition of workflow and operations across system redevelopment
• Anticipating client and attorney needs and utilizing creative solutions to facilitate optimal work environment
• Organizing company celebrations and client appreciation events

Cheerleading Coach & Administrative Agent at Arizona Royals / Royal Elite - Consultant (August 2022 – June 2023)

• Helping recruit and evaluate athletes for appropriate class placements and encouraging athlete attendance
• Instructing tumbling and cheerleading classes, clinics, and camps for athletes of all ages (18mo-18y) and all levels using proper teaching and spotting techniques, skill evaluations, and progressions
• Overseeing daily practices of All-Star Teams and helping both individuals and teams reach their goals through hands-on coaching, strength conditioning, and personal connections
• Building and maintaining strong connections with students and communicating with parents

Shift Manager - Keyholder at Sweet Provisions by Common Ground Culinary (January 2019 – August 2022)

• Preparing and serving food in front of house
• Maintaining store appearance and displays
• Cleaning duties
• Cash handling and sales reports
• Inventory and purchase orders
• Equipment care
• Customer relations and retention
• All employee training including creating guides and procedures to ensure employees receive thorough training and understanding of company standards

Trainer & Restaurant Lead (Management Candidate upon departure) at Raising Cane's (March 2018 – December 2018)

• Training new crewmembers
• Maintaining all front of house areas
• Back of house prep
• Updating and designing community boards
• Assisting with inventory while performing duties as a cashier, server, fry cook, and dishwasher

Personal Assistant & Office Supervisor at Harrington Psychiatric PLLC (September 2017 – December 2019)

• Responsible for Dr. Harrington's incoming calls, messages, faxes, filing, and office maintenance at private practice

In-Room Dining (Food & Beverage Opening Staff) at Andaz Scottsdale Resort & Spa (October 2016 – September 2017)

• Helping develop and implement the department's standard operating procedures for delivering meals and personalized amenities throughout the resort
• Assisting servers, bartenders, and chefs in the hotel's restaurant, kitchen, and back-of-house areas
• Recognized by peers and visitors for outstanding service and teamwork

Head Cheerleading Coach & Student Mentor (Volunteer) at Madison #1 Middle School Athletics (October 2009 – May 2014)

• Conducting tryouts week by teaching: fundamental arm motions, stretches, jumps, kicks, performance values, voice projection, musicality, and instructing athletes through a cheer and dance for placements
• Establishing the team's code of conduct according to district standards and communicating them to both athletes and parents
• Creating a practice schedule and conditioning program
• Team purchasing decisions, fundraising, music production, and organizing team-building workshops and events
• Coached for 4 years while in high school and closed our 2013 and 2014 seasons with 1st place at Valley Conference

Bachelor of Science, Anthropology & Sociology – Northern Arizona University (Class of 2018)

High School Diploma – Metropolitan Arts Institute (Salutatorian Graduating Class of 2014)