Tip Mou

Detail-oriented legal support professional with a Bachelor of Science in International Business and experience in immigration case management. Skilled in managing confidential files, maintaining accurate records, and effectively communicating with clients in English, Lao, and Thai. Proficient in Microsoft Office, Google Workspace, and Adobe Acrobat, providing timely, client-focused support to facilitate legal processes.

Legal Assistant / Pre-litigation Legal Assistant at 770 Goodlaw (2026-03 – Present)

• Coordinated with clients and stakeholders to expedite resolution of property damage claims, enhancing client communication.
• Maintained organized case files and documented all claim activities, ensuring adherence to deadlines.
• Provided regular status updates to clients throughout the claims process to ensure transparency.

Assistant Manager at Jiang Nan LLC (Michelin Recognized Restaurant) (2024-11 – 2026-03)

• Directed daily restaurant operations while managing staff scheduling and customer relations.
• Trained and supervised employees, ensuring high standards of service and operational efficiency.
• Maintained accurate records and resolved customer escalations to enhance guest satisfaction.

Assistant Office Manager at SJ Construction LLC (2023-03 – 2024-08)

• Coordinated schedules and meetings for project managers and team members.
• Handled incoming inquiries and directed them to appropriate personnel promptly.
• Maintained a calendar of events, meetings, and appointments, ensuring organized operations.

Translator / Interpreter at Embassy of the Lao People's Democratic Republic (2020-07 – 2020-09)

• Facilitated professional communication between Lao and English speakers in sensitive situations.
• Reviewed and processed official documents for compliance and accuracy, enhancing legal integrity.
• Maintained organized documentation and supported daily embassy operations through case management.

Bachelor of Science in International Business – Auburn University (2023-12)