Tirth Patel

Detail-oriented and dependable Lead Laboratory Assistant with over two years of experience supporting high-volume clinical laboratory operations in a healthcare environment. Proven ability to maintain accurate records, coordinate with healthcare professionals, and improve workflow efficiency in fast-paced laboratory settings. Currently pursuing a Bachelor of Science in Medical Laboratory Science with a 3.95 GPA, combining strong technical expertise, leadership, and excellent organizational and communication skills.

Lead Laboratory Assistant - NYU Langone Health - NY, Mineola

(2023-11)

• Accurately accession pathology specimens into LIS (Wellsky and Epic Beaker).
• Maintain organized records, including logging specimen and managing inventory of lab supplies.
• Answering phone calls regarding blood order/lab specimen status.
• Create statistical reports on monthy basis.

Customer Service Representative - Kroger - OH, Dayton

(2023-07 - 2023-11)

• Handle phone inquiries and online customer service requests, providing information about products, services, and store policies.
• Address and resolve customer concerns, complaints, or issues in a timely and courteous manner, ensuring customer satisfaction and retention.
• Operate cash registers and process customer transactions accurately and efficiently, including handling cash, credit cards, and other payment methods.

Bachelor of Science - Medical Laboratory Science - Farmingdale (2028-05)

Graduated - Software Engineering - Ontario Tech University (2023-07)