Tj Flagg

Aspiring Cybersecurity Sales Engineer bringing hands-on network security knowledge and client-facing experience to technical sales engagements. Translates vulnerability findings into clear risk-reduction plans and builds persuasive demos and proofs of concept that address buyer concerns. Aiming to support sales teams by closing solutions that strengthen defensive postures and meet customer objectives.

Home Health Aide at Elite Care Management (2026-03 – Present)

• Build strong client relationships through professional communication and personalized support
• Maintain accurate documentation while following HIPAA and compliance standards
• Respond effectively in high-pressure situations requiring quick problem-solving
• Coordinate with healthcare teams to ensure quality service delivery and client satisfaction

Hospice CNA (hospice Certified Nursing Assistant) at The Arc at Bradley Nursing Home (2025-02 – 2025-12)

• Delivered compassionate patient care while maintaining professionalism and attention to detail
• Monitored patient conditions and communicated updates to nursing staff
• Maintained accurate records and compliance documentation
• Collaborated with healthcare teams to support patient safety and quality outcomes

Hospice CNA (hospice Certified Nursing Assistant) at Clarksdale Nursing Center (2024-06 – 2024-11)

• Assisted residents with daily living activities in fast-paced healthcare environments
• Supported infection-control procedures and patient safety standards
• Managed responsibilities efficiently while maintaining high-quality care
• Communicated effectively with patients, families, and healthcare staff

Sales Associate at THREADS (2021-11 – 2022-05)

• Identified customer needs and recommended products to close sales and improve shopping experience
• Delivered high-quality customer service through clear communication and professional relationship building
• Managed daily retail tasks in a fast-paced store while balancing inventory, cashiering, and floor duties
• Collaborated with team members to meet sales targets and maintain efficient store operations
• Greeted customers, identified needs, and closed purchases contributing to steady daily revenue
• Tracked inventory levels and reported low-stock items to manager for timely reorder decisions
• Conducted nightly price checks and updated tags to maintain accurate floor pricing and promotions

High School Diploma – Clarksdale High School (2019-08 – 2022-05)

Google Cybersecurity Professional Certificate in Cybersecurity – Coursera

CompTIA Security+ in Security – CompTIA