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Tobias Duschl

Tobias Duschl

Chief Operating Officer | VP of Operations & Strategy

Talent
San FranciscoMember since July 21, 2026
Customer ExperiencePerformance MetricsVendor Management
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Customer ExperiencePerformance MetricsVendor Management

About

Accomplished senior executive with 15+ years of experience leading global operations, scaling high-growth startups, and transforming established enterprises, including Tesla, BMW, Relativity Space, Modsy, and Nova. Proven ability to architect and execute operational strategies that drive revenue growth, cost reduction, and organizational efficiency. A data-driven leader, skilled in optimizing cross-functional teams, scaling businesses from the ground up.

Experience

COO & Head of Finance at Nova (2023-01 – Present)

Lead all operational, finance and HR functions for Nova, a SaaS platform for retail and hospitality.

  • Established operational framework to grow from 0 to 200+ customers, including go to market, staffing, launch, support, and scaling of processes from 0 to 7-figure ARR.
  • Implemented comprehensive systems and data setup for all key business functions including sales, customer success & support, supply chain, finance, and HR.
  • Developed strategic partnerships with Stripe, WorldPay, Sunmi, PAX, Check, and Stream

Board Member & Vice Chairman at Bcomp (2022-04 – Present)

Global leader in sustainable, high-performance lightweight materials for automotive, aviation, and sports industries.

  • Serve as Vice Chairman, advising CEO and leadership team on strategy, operations, and scaling manufacturing-driven businesses
  • Support international growth, operational governance, and long-term value creation
  • Contribute operator guidance across sustainability, advanced materials, industrial scale-up

VP of Operations at Modsy (2020-03 – 2022-03)

Led and optimized business operations, overseeing sales planning, customer support, and vendor management. Transformed operational processes to enhance customer experience and profitability.

  • Delivered 75% YoY revenue growth and unlocked positive contribution margin.
  • Improved operational efficiency by 15% through process optimization & reducing costs.
  • Scaled global vendor network 4x and design team resources 4x, while improving NPS 25+ and Glassdoor score by 75%.

VP of Operations at Relativity Space (2018-10 – 2019-11)

First executive hire responsible for building and scaling the operations function, overseeing HR, finance, legal, procurement, IT, and facilities. Led initiatives that supported a $140M Series C funding round and tripled operational capacity.

  • Contributed to 3x company growth and 10x infrastructure expansion.
  • Implemented a data-driven ERP system, reducing inefficiencies by 25% and accelerating decision-making by 40%.
  • Negotiated government partnerships to secure strategic assets and accelerate growth.

Sr. Director of Business Operations at Tesla (2012-02 – 2018-08)

Director of Service Programs & Systems at Tesla (2012-02 – 2016-02)

Built and led Tesla's global business operations in the service organization, supporting 200+ operations across 35 countries. Developed frameworks for business planning, go-to-market execution, regulatory compliance, and performance metrics that scaled with rapid company growth.

  • Led operations that supported a 10x increase in sales growth and a 5x increase in productivity by optimizing business processes across global service centers.
  • Reduced customer wait times by 70% and service cycle times by 40%, directly improving customer satisfaction scores.
  • Developed and implemented internal business operating system to support rapid company growth, minimize licensing fees and optimize operational data availability.
  • Managed global programs that generated 8-figure revenues, reduced operational costs by 30%, and improved productivity by 25%.

Strategy Consultant at Swiss Economics (2010-04 – 2012-03)

Advised corporate and governmental clients on mergers, regulatory economics, and market expansion strategies.

  • Conducted M&A analysis that led to a successful merger, creating synergies and reducing operating costs by 15%.

Strategy & In-House Consulting at BMW Group (2005-03 – 2006-12)

Developed financial models and analyses to support strategic initiatives, focusing on R&D, procurement, and quality management.

  • Led initiatives to improve consulting process efficiency and centralize coordination of in-house consulting functions.
  • Managed a 6-month project to streamline BMW's drivetrain technology process chain across innovation, production, vehicle programs and finance.

Advisor, Strategy & Operations at Eccentric Engine (2023-02 – Present)

Advisor, Strategy & Go-To-Market at Azure Printed Homes (2021-01 – Present)

Education

Visiting Scholar – University of California, Berkeley – Haas School of Business (2011 – 2011)

Ph.D. in Management & Economics – University of Zurich (2008 – 2011)

M.Sc. in Economics – University of Munich (2002 – 2008)

Skills

Chief Operating OfficerVP of Operations & Strategy

Reviews

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