Territory Manager at Halsey Food Service (2024-11 – Present)
- Manage regional customer accounts and coordinate ordering and service needs
- Communicate with vendors, brokers, and internal teams to resolve service issues
- Leveraged business ownership experience to build credibility with clients and close deals more effectively
Mail Carrier at United States Postal Service (2024-01 – 2024-10)
- Managed delivery route along a 10-hour city route, requiring strong organization and time management
- Maintained accountability for mail accuracy and documentation
- Demonstrated reliability in a structured, deadline-driven environment
- Certified in postal vehicle operation and safety compliance
Career Break | Family Caregiver (2023-04 – 2024-01)
- Coordinated medical appointments and managed detailed scheduling needs
- Maintained organized records and handled multiple responsibilities simultaneously
Customer Development Specialist at Gordon Food Service (2022-10 – 2023-04)
- Relocated to Tennessee to support market expansion
- Identified new business opportunities and expanded territory through cold calling and in person visits
- Managed customer accounts and developed business relationships
- Negotiated pricing, contracts and delivery terms to close profitable deals
Consulting General Manager (Seasonal) at Youngstown Yacht Club (2022-06 – 2022-09)
- Supervised staff of 20, scheduling, and daily front/back-of-house operations
- Managed guest service issues professionally and promptly
- Coordinated events, kitchen needs, and vendor operations
- Maintained high standards for service, cleanliness, and atmosphere
District Sales Representative at Palmers (2017-11 – 2022-06)
- Assisted in the development of a $3.5 million sales territory with responsibility for account maintenance and growth
- Managed and grew a portfolio consisting of over 100 accounts, leading to long-term client relationships through strong communication and service
- Consistently exceeded monthly and quarterly sales
Owner/Operator at Tossed Restaurant (2016 – 2017)
- Developed restaurant concept and managed full store buildout and launch
- Oversaw staffing, scheduling, ordering, bookkeeping, and daily operations for a team of 5 employees
- Controlled labor and food costs to maintain profitability
- Ensured excellent customer service and positive team culture
District Sales Representative at Kecks Food Service (2012 – 2016)
- Boosted sales of an inherited account from $1.3 million to $2.8 million in the first year
- Managed two territories, achieving top-rated collector status by acting as liaison between ownership and key accounts
- Collaborated with brokers and manufacturer representatives to meet customer needs and enhance service offerings
- Educated customers on new offerings at annual food shows, enhancing product knowledge and customer satisfaction
Owner/Operator at Cone Heads Ice Cream (2008 – 2012)
- Owned and operated customer-focused ice cream business with responsibility for all daily operations
- Hired, trained, scheduled, and supervised a team of 10 employees
- Managed inventory, food cost, labor cost, and vendor relationships
- Maintained fun, welcoming atmosphere and strong guest satisfaction
- Drove repeat business through community engagement and service excellence
- Member of National Ice Cream Retailers Association (NICRA) for 5+ years
