Operations and Training & Development Specialist
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Result-driven operations and telecommunications leader with 28+ years of experience at Verizon Communications, specializing in operations management, team leadership, and large-scale service delivery. Proven ability to lead union and non-union teams, manage complex technical environments, and drive performance through clear communication, collaboration, and accountability. Known for fostering productive, positive work environments while resolving operational challenges and delivering high quality customer outcomes.
Over 25 years experience at Verizon with over 10 years managing installation and maintenance technicians in a union environment.
As part of a pilot program went to NYIT for an associate's degree in electronics.
