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Tom Cook

Tom Cook

Chief Operating Officer

Talent
Tempe, AZMember since August 11, 2026
Interpersonal communicationClient relationshipsEffective listeningClinical staffingHospital discharge planningConflict resolutionMicrosoft WordOutlookClaimtrakNextGen
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Interpersonal communicationClient relationshipsEffective listeningClinical staffingHospital discharge planning

About

28 years experienced in social services, rehabilitation and clinical managed healthcare. Adept at interpersonal communication, influence on client relationships, effective listening, clinical staffing and hospital discharge planning and conflict resolution. Experienced in computer programs like Microsoft Word, Outlook, Claimtrak and NextGen

Experience

Chief Operating Officer - Community 43 Health and Wellness Center

(2022-05)

  • Prepared and secured license to open and operate a health home / SMI Clinic
  • Assisted with daily operations to include managing and directing staff, Clients and Stakeholders

Rehab Specialist – South Central/Arcadia Clinic - Choices Network-Lifewell - Arcadia, AZ

(2009-12 - 2022-05)

  • Provide assessment, Discharge Planning, Recovery based treatment planning/implementation, and vocational services to Behavioral Health Recipients receiving rehabilitation services
  • Actively participate/contribute to multi-disciplinary clinical team

Clinical Liaison – Garden Lakes Clinic - Southwest Network - Peoria, AZ

(2009-02 - 2009-12)

  • Provide assessment, Discharge Planning, Recovery based treatment planning/implementation, full service case management to Recipients receiving RBHA services
  • Actively participate/contribute to multi-disciplinary clinical team

Clinical Liaison - Value Options, Inc./Magellan Health Services, Inc. (RBHA) - Phoenix, AZ

(2007-02 - 2009-02)

  • Provided assessment, Discharge Planning, Recovery planning/implementation, and full service case management to Behavioral Health Recipients receiving services from the Arizona State Hospital Outpatient Team
  • Actively participated/contributed to multi-disciplinary clinical team

Employment Recruiter - Marriott Corporation: The Buttes Resort - Phoenix, AZ

(2006-09 - 2007-02)

  • Responsible for recruiting staff to fill vacancies at the Resort Hotel and Convention Center
  • Collaborated with Department Managers and General Manager to assess hiring needs
  • Assisted applicants with hiring protocols
  • Responsible for advertisement and advertising budget for employment needs

Rehabilitation Specialist/Employment Specialist - Triple R Behavioral Health - Phoenix, AZ

(2002-08 - 2006-08)

  • Provided rehabilitation/vocational training, support, education, job development and placement, job coaching, and extended supported employment services to members of the Phoenix Clubhouse Psychosocial Day Treatment Program
  • Responsible for treatment planning/implementation, documentation, and tracking/reporting statistics on working members

Residential Program Manager - Arizona Healthcare Contract Management Services - Phoenix, AZ

(2001-07 - 2002-08)

  • Responsible for hiring, training, supervising group home staff, management of home, coordination with providers, collaboration with State and Federal agencies, maintaining standards and protocols for licensure

Mental Health Program Specialist - AZ Dept. of Health Services - AZ State Hospital

(1998-09 - 2001-07)

  • Provided management and supervision of sex offender program
  • Implemented and maintained hospital policies and procedures
  • Maintained required documentation and statistics

Corrections Officer - AZ Department of Corrections - Florence Prison

(1996-09 - 1998-09)

  • Provided specialized care for criminally committed inmates on death row
  • Facilitated groups within prison's mental health population
  • Maintained order/security, completed forms, reports, and charts for court system

Education

B.S.

  • Educational Psychology - Leadership Management - Charter Oak State College (2006-05)

Certified Law Enforcement Training - State of Arizona Correctional Officers Academy (1996-09)

Arizona State University (1994 - 1995)

University of Alaska Anchorage (1990 - 1993)

Honorable Discharge - U.S Army/Army Reserves (1979 - 1985)

Skills

Chief Operating Officer

Reviews

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