Tom Reilly

Communication: Calling and emailing business owners to secure payments and resolve any account discrepancies.

Negotiation: Arranging and modifying repayment schedules, settlements, or restructuring plan tailored to the business's current revenue.

Record Keeping: Documenting all merchant interactions, payment arrangements, and collection efforts accurately in the company's internal systems.

Recovery Specialist - Vox Funding - 100 Park Ave., NY, N7 10017

(2023-04 - 2026-08)

• Communication: Calling and emailing business owners to secure payments and resolve any account discrepancies.
• Negotiation: Arranging and modifying repayment schedules, settlements, or restructuring plan tailored to the business's current revenue.
• Record Keeping: Documenting all merchant interactions, payment arrangements, and collection efforts accurately in the company's internal systems.
• Financial Investigation: Gather business bank statements, asset information, and cash flow information to assist finance team in determining merchant's true ability to pay
• Escalation & Litigation: Working alongside internal legal teams to forward uncooperative or high-risk accounts toward formal legal action.

Sr. Loan Advisor NLMS #2260856 - Freedom Mortgage - Mt. Laurel, NJ

(2021-10 - 2022-11)

• Outbound calling to generate sales
• Consistently exceeded applications, sales and conversion goals
• Consultative Sales
• Maintain contact with borrower throughout the process in order to ensure customer satisfaction
• Refinance and Purchase Loans outbound/inbound calls

Chief Executive Officer - Automatic Forecasting Systems, Inc.

(2008-05 - 2021-10)

• Develop, manage and utilize Time Series Analysis Software to extrapolate data patterns in any market to predict change and variation in data
• Input data from various clients including Swiss and Canadian Government Contracts and Texas Health and Human Services
• Engage potential clients to discuss forecasting and time series analysis to address various needs
• Verify and review data input sets for quality control and presales

Operations Manager - Health Products Research - Somerset, New Jersey

(2003-07 - 2008-05)

• Provided Call Planning Services
• Managed various projects implementing planning services
• Performed and presented various data analyses
• Used SAS coding to process and allocate calls and samples for various clients including Amgen, Abbott and McNeil

Consultant - NDC Health - Yardley, PA

(2001-01 - 2003-06)

• Supported sales efforts by presenting advanced analytical capabilities to prospective clients
• Researched and wrote proposals detailing project goals, timeline, cost and deliverables
• Collaborated to statisticians regarding analysis and strategy to resolve current and prospective client needs
• Facilitated discussions and problem-solving methodologies between technical staff and clients such as GlaxoSmithKline and AstraZeneca

Qualitative Analysis Partner - AstraZeneca - Wayne, PA

(1999-01 - 2001-03)

• Produce monthly baseline forecasts using a variety of forecasting/modeling techniques for the pain management product line
• Managed supply chain and marketing teams
• Performed research on how to migrate the data source from shipment to IMS POS data
• Helped to roll-out new intranet-based forecasting tool while also integrating newly merged company data
• Created quality control checks along with an intervention alert for special attention in the forecast process
• Developed forecast accuracy and optimization splits
• Developed and maintained interim forecasting system for Astra USA merge.
• Received a Special Incentive Award 2/00

Senior Qualitative Analyst - IMS Health - Blue Bell, PA

(1997-01 - 1999-01)

• Responsible for correcting technical issues for retrieving/posting of Web based survey results
• Programming and statistical support of various marketing research projects that require extraction, summarization, merging of data and statistical analysis
• Utilize proprietary forecasting software to establish baseline forecasts using curve-fitting techniques
• Research possible influencing events and adjust the forecast accordingly

Actuarial Data Specialist - Keystone Insurance Company - Philadelphia, PA

(1992-08 - 1996-12)

• Implementation of changes for coverage premium rates
• Responsible for the reengineering of the statistical reporting process; this included identifying all procedural and functional weaknesses and recommending to management business improvements
• Implemented new standards and procedures for maintaining accurate and timely processing
• Introduced an application for end user's access to earned premium rates information

Direct Marketing Analyst - Worldwide Insurance Group - Frazer, PA

(1990-06 - 1992-07)

• Responsible for the analysis and monitoring of corporate wide marketing campaigns
• Analyzed the insurance marketplace to identify more profitable business segments utilizing direct mail responses
• Provided management with analysis of campaigns and made recommendations for increased market penetration

MBA - Management Information System - Drexel University (1996-05)

Business Administration Degree - Statistics - Temple University (1990-05)