Director of Product Development
Cyber adAPT, Inc., Dallas, TX
November 2015 – Present
- Drive development and delivery of three major product lines: a Network Security Appliance, Packet Broker integrated Sensors, and an integrated VPN Solution.
- Direct teams to ensure adherence to quality standards and performance metrics.
- Manage release processes, balancing the needs of product owners, developers, and QA.
- Provide strategic vision and roadmapping for product owners to design and implement new features and explore new market opportunities.
- Create system models for Sales Engineers to present during sales demonstrations.
- Develop load testing and regression analysis tools, and support various environments including Bare Metal, ESXi, Google, Azure, and AWS.
- Secure Linux platforms for penetration testing, ensuring robustness and reliability.
DevOps Engineer – Azure Automated Build Manager
Xenatix, Irving, TX
April 2015 – November 2015
- Led full-stack automated builds and deployments using Azure, enhancing deployment efficiency and environment segregation.
- Developed and managed multiple environments, including Development, Test, and customer-specific setups.
- Executed load testing and collaborated with QA to streamline promotion from test to production.
- Facilitated the transition of load balancers from Hyper-V to Azure, improving scalability and performance.
Quality Assurance Manager
CExchange, LLC, Carrollton, TX
November 2013 – March 2015
- Managed QA team operations, including performance reviews, mentoring, and recruitment.
- Designed and implemented a comprehensive load and performance testing framework.
- Automated UI tests and supported rapid deployment cycles, including daily releases.
- Led penetration testing, vulnerability scans, and security incident management processes.
- Implemented initial stages of ISO 27001 for improved information security management.
Quality Assurance Manager
Six Flags Theme Parks, Grand Prairie, TX
May 2012 – May 2013
- Oversaw regression coverage for product releases, improving software stability and user experience.
- Developed automated testing frameworks and validated business-critical systems, including ticketing and e-commerce applications.
- Implemented automated web application testing tools and managed change control for QA processes.
Lead QA Analyst
BRINK’S, Inc., Coppell, TX
September 2008 – May 2012
- Ensured functionality of money ordering systems through Agile testing migration.
- Led offshore testers and verified requirements were met with retail customers.
- Developed and executed automated testing and training for improved test processes and efficiency.
System Test Manager - Strategic Test Engineer
LANDesk Software Inc., A Division of Intel, South Jordan, UT
June 2004 – September 2008
- Led system test efforts of 5 teams in an agile environment focused on verifying precise management of workstations and servers in an enterprise.
- Designed and executed load tests on extensive test environments, including 2500-node/50-server setups.
- Coordinated with product managers to prioritize and represent constituent interests, ensuring product quality and performance.
Lead Software Test Engineer
Novell Inc., Provo, UT
May 2003 – June 2004
- Validated ZENworks 6.5 Suite functionality and compatibility through automated testing tools.
- Developed multi-tree testing environments and received recognition for outstanding performance.
Enterprise Systems Integrator
4Front Systems, Morrisville, NC
May 2002 – February 2003
- Engineered large-scale upgrades and stable email systems, managing enterprise-wide projects and updates.
Consultant – Network Analyst / Enterprise Systems Integrator
Ciber, Inc., Raleigh, NC
October 2000 – March 2002
- Provided advanced server support and network security analysis for a broad range of business environments.
- Documented network designs and managed server administration tasks.
Network Engineer and Telecommunications
WesTech Engineering, Salt Lake City, UT
March 1998 – October 2000
- Designed and administered network topologies and managed various server environments and help desk support.
Assistant Manager of Retail Computer Store
CR Computers, Provo, UT
August 1996 – March 1998
- Managed LAN administration and customer builds.
- Created technical support and training to start a new training product.
