Tomin Kang

Delivered customer service by greeting guests, answering menu questions, and creating a welcoming café experience. Prepared and served specialty coffee, tea, and café beverages while maintaining consistency, quality, and presentation standards. Managed high-volume customer interactions while accurately processing orders and handling transactions.

Barista at Awe and Wonder (2025-12 – Present)

• Delivered customer service by greeting guests, answering menu questions, and creating a welcoming café experience.
• Prepared and served specialty coffee, tea, and café beverages while maintaining consistency, quality, and presentation standards.
• Managed high-volume customer interactions while accurately processing orders and handling transactions.
• Maintained a clean, organized, and aesthetically pleasing workspace to support operational excellence and guest satisfaction.

Server at Arigato Sushi (2025-07 – 2026-06)

• Delivered exceptional customer service in a fast-paced, high-volume hospitality environment, creating positive guest experiences and building strong customer relationships.
• Managed multiple tables and priorities simultaneously while maintaining accuracy, organization, and efficient service during peak business hours.
• Promoted menu offerings, accommodated guest preferences, and utilized strong communication skills to enhance customer satisfaction and drive repeat business.
• Collaborated with team members to maintain cleanliness, inventory organization, and operational standards while contributing to a professional and welcoming environment.

Barista at Surreal Creamery (2021-01 – 2023-07)

• Prepared and served 100+ beverages, desserts, and specialty menu items per shift while maintaining quality, consistency, and presentation standards in a fast-paced environment.
• Delivered exceptional customer service to 150+ guests daily, answering product questions, resolving concerns, and providing personalized recommendations to enhance the guest experience.
• Processed transactions through POS systems while maintaining accuracy in cash handling and payment processing.
• Supported inventory management by restocking ingredients, cups, toppings, and supplies, helping maintain operational readiness throughout shifts.
• Upheld food safety and sanitation standards by cleaning equipment, organizing workstations, and completing opening and closing procedures for a store serving hundreds of customers weekly.

– RUTGERS UNIVERSITY-NEW BRUNSWICK