Previous 18 year Business Owner
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Highly dependable and competent Business Owner with 18 years of experience. Possess strong communication skills. Outgoing, creative, and result driven business operations professional. Successful background also includes extensive managerial and company operations management.
Buckner Trash Service LLC - Owner
April 2005 - Feb 2023
● Oversaw planning, staff hiring, training and procedure development as part of business operations.
● Determined the best course of action for company based on the market and demands.
● Tripled growth of my company since inception.
● Developed and maintained relationships with customers and suppliers.
● Fabricated several machines to save time and manpower.
● Handled customer relations issues, enabling quick resolution and client satisfaction.
● Reduced costs through distributor price negotiations.
MCI/Worldcom - Install Tech - Maintenance Tech - CSR
2000 - 2005
● Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
● Worked closely with network administrators and server engineers to deliver quality service.
● Coordinated installation of new users and relocations of existing users.
● Diagnosed and resolved complex integrated customer issues for implementation,
to include The New York Stock Exchange and The Pentagon.
● Was chosen as one of a few employees to reinstall/move the circuits that were destroyed during 9/11.
