Tony White

Experienced healthcare and human services professional with over 20 years of leadership in public health, shelter operations, case management, and clinical services. Proven ability to supervise teams, manage complex programs, ensure regulatory compliance, and provide crisis intervention in high-need environments. Skilled in phlebotomy, infectious disease investigation, homeless services, and program management.

Dedicated to improving community health outcomes and supporting vulnerable populations through compassionate service and strong operational leadership.

Assistant Shelter Director at PathForward (2024-12 – 2026-01)

• Oversee daily operations of emergency shelter programs ensuring safety, compliance, and effective service delivery.
• Supervise shelter monitors, interns, and volunteers including hiring, training, scheduling, evaluations, and disciplinary actions.
• Maintain shelter Standard Operating Procedures, policies, and guest handbook to ensure compliance with organizational standards.
• Respond to emergencies, security issues, and client crises while maintaining a safe environment for residents and staff.
• Conduct weekly supervision meetings with staff and provide ongoing coaching and development.
• Manage bed availability, client intake, move-in and move-out procedures, and client conflict resolution.
• Document incidents, shelter activities, and client interactions in agency systems including ETO.
• Coordinate with case managers and program leadership to support client services and housing goals.
• Manage hypothermia shelter operations during seasonal programs.
• Approve timesheets and ensure adequate staffing coverage for all shifts.

Phlebotomy Technician at BridgePoint Hospital (2023-10 – Present)

• Perform blood specimen collection for hospital and skilled nursing facility patients.
• Process laboratory samples for diagnostic testing.
• Maintain patient safety and infection control procedures.
• Assist with laboratory operations and documentation.

Medical Case Manager at Catholic Charities (via Signature Staffing) (2023-12 – 2024-06)

• Provided case management services for medically frail and homeless clients at the 801 Men's Shelter.
• Assisted clients with applications for Medicaid, Medicare, SNAP, SSI, SSDI, and other financial assistance programs.
• Coordinated medical appointments, prescription refills, and transportation services.
• Helped clients secure housing resources including permanent supportive housing and transitional housing.
• Collaborated with healthcare providers, pharmacies, and social service agencies.

Deputy Director of Payments & Compliance – COVID Vaccination Team at Texas Department of State Health Services (Contracts) (2020-11 – 2022-11)

• Oversaw financial processing and payment tracking for COVID-19 vaccination programs.
• Ensured compliance with federal and state public health regulations.
• Monitored financial controls to prevent fraud and ensure accountability.
• Managed vaccine administration data and generated reports for stakeholders.
• Coordinated communication with healthcare providers, agencies, and federal partners.
• Conducted infectious disease investigations and patient interviews.
• Performed phlebotomy for STD, HIV, and PrEP monitoring including lab testing for liver and kidney function.

Disease Investigator at DC Health (2019-03 – 2020-04)

• Conducted public health investigations for HIV, STDs, and tuberculosis.
• Interviewed patients to identify contacts and prevent disease transmission.
• Collected and managed confidential medical and epidemiological data.
• Coordinated testing and treatment referrals.

Phlebotomist at Mary Washington Healthcare (2016-07 – 2018-02)

• Performed blood draws and specimen collection in clinical settings.
• Trained new staff and students in phlebotomy procedures.
• Maintained patient care standards and confidentiality.

HIV Care Coordinator at Virginia Department of Health (2016-10 – 2017-12)

• Assisted HIV-positive clients with medication access, insurance enrollment, and ADAP services.
• Coordinated care with healthcare providers and support agencies.

Human Services Program Specialist / Disease Intervention Specialist at Florida Department of Health (2015-08 – 2016-07)

• Conducted disease investigations for communicable diseases.
• Provided counseling and risk-reduction education.
• Performed daily phlebotomy for diagnostic testing.

Project Manager at Pride Center of Florida (2007-02 – 2012-07)

• Managed facility operations including maintenance, security, and program coordination.
• Led major organizational projects including call center transitions and cyber center implementation.
• Coordinated fundraising events to support HIV programs, housing resources, and community services.

Program Manager – Men's Wellness Clinics at AIDS Healthcare Foundation (2011-01 – 2011-05)

• Managed operations of multiple wellness clinics in South Florida.
• Recruited, trained, and supervised staff.
• Ensured compliance with Ryan White and assistance program eligibility requirements.

RAPID Testing Coordinator / Health Services Supervisor at Florida Department of Health (2006-07 – 2009-05)

• Supervised clinical staff and HIV testing programs.
• Managed budgets, supplies, and program operations.
• Performed HIV counseling, testing, and blood collection.

Disease Intervention Specialist at Florida Department of Health (2002-02 – 2007-06)

• Conducted public health investigations and field outreach.
• Provided HIV counseling and testing services.
• Performed phlebotomy and TB testing.

Bachelor of Science in Healthcare Management – Belford University

High School Diploma