Tonya O. West

Customer-focused insurance sales professional with extensive experience in life insurance sales, client relationship development, needs-based selling, premium collection, and customer service. Skilled at educating clients about insurance products, demonstrating solutions, handling transactions, and building lasting client relationships.

Sales Associate - Kemper - Tupelo, MS

(2013-12)

• Sell and explain insurance products while educating clients on the importance of life insurance and coverage needs.
• Collect insurance premiums and process daily client transactions accurately.
• Develop and maintain client relationships through responsive customer service and consultative selling.
• Use needs-based selling to identify customer needs and present appropriate insurance solutions.

Nursing Coursework - College of Lake County (1992-09 - 1993-06)

High School Diploma - North Chicago Community High School (1988-08 - 1992-06)