Real‑World Problem‑Solving Analyst
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I come from a sales background, but my real strength is systems thinking. I’m the person who walks into a messy process, maps the failure points, and restores order without theatrics. I work with clarity, structure, and real‑world logic, and I’m at my best when I’m diagnosing problems and improving how things actually function day‑to‑day.
I am also passionate about creating, discovery, and restoration. In my spare time I write fiction, and am about to embark on a video series, featuring abandoned homes for sale in Maine. I will be working with local real estate agents to help promote visibility to those seeking restoration projects.
I have over 20 years of retail experience, including management and leadership roles. I like to take on a personable approach, leaning into the wants and needs of clients/customers. I have experience working with a range of digital tools, POS systems, and workflow platforms. When it comes to tech, I learn and adapt to new systems and hardware quickly and smoothly.
Training & Certifications
– CMRA Certification
– MHRT‑1 Certification
– Additional professional development (POS systems, workflow platforms, conflict resolution, etc.)
