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Travis Harrold

Travis Harrold

Customer service

Talent
Memphis, ShelbyMember since November 22, 2024
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About

Proven Al Coordinator at Outlier, adept in transforming research into Al capabilities and excelling in client relationship building. Spearheaded ML projects, enhancing platform functionality, and consistently exceeded sales targets at Celero Solutions. Skilled in technical support and fostering key partnerships, demonstrating a unique blend of technical and interpersonal acumen.

Experience

Al Coordinator Outlier, Memphis, TN

  • Message and reinforce the vision, purpose, and strategy of the team.
  • Work with engineering leaders t o transform research into Al capabilities in our platform.
  • Develop text, image and video-analysis solutions for agents to leverage t o g r o w their b u s i n e s s .
  • Serve a s a tech lead on a team of applied and data scientists.
  • Collaborate with data scientists, engineers, product teams and other key stakeholders and drive ML projects from conception to completion.
  • Design, develop, validate, deploy, and manage new functionality of a cash flow forecasting solution.
  • Develop and deliver client facing sales presentations at the C-suite

Executives.

  • Partner with QA team on test automation of new and existing functionalities.

May 2017 - December 2021

Account Executive Celero Solutions, Atlanta, GA

  • Provided exceptional customer service, addressing client concerns promptly a n d effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Qualified leads, built relationships and executed sales strategies to drive n e w b u s i n e s s .
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company"s reputation as a trusted partner in their respective industries.

Education

Bachelor Of Applied Science Computer And Information Sciences

Colorado Technical University, Colorado Springs, CO

Bachelor Of Applied Science Psychology

University of Memphis, Memphis,

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