Director - Tarian Group - Atlanta, GA
(2025-01)
- Direct security operations across multiple client accounts, leading more than 150 security professionals and overseeing 4,500+ monthly billable hours.
- Manage full P&L responsibility and improve profitability through workforce optimization and operational controls.
- Serve as executive point of contact for client escalations, strengthening relationships and increasing retention.
- Analyze operational and financial performance metrics to improve service delivery, compliance, and workforce productivity.
- Partner with senior leadership to implement strategic initiatives and operational improvements.
- Lead recruiting, workforce development, succession planning, and performance management programs.
Account Manager - Tarian Group - Atlanta, GA
(2024-01 - 2025-01)
- Managed daily operations across 28 client locations, overseeing staffing, scheduling, payroll, compliance, and customer service.
- Directed more than 1,200 weekly billable hours while maintaining service quality and contract compliance.
- Developed and coached supervisors and security personnel, increasing accountability and performance. Built strong client partnerships through proactive communication and issue resolution.
Security Operations Manager - Amazon - Atlanta, GA
(2022-01 - 2024-01)
- Directed cross-functional teams responsible for the design, implementation, and continuous improvement of enterprise physical security program.
- Led complex, multi-site security initiatives with regional impact, managing interdependent projects
- Interpreted threat assessments and security requirements to develop and implement effective mitigation strategies across diverse operational environments
