Travis Najbicz

Client-focused professional with experience spanning in customer service, relationship management, negotiations, and delivering exceptional client experiences in fast-paced environments. Known for strong communication, professionalism, attention to detail, and the ability to build trust with clients, guests, and business partners. Proven success managing high-value interactions while maintaining service excellence and operational efficiency.

Residential Sales - Berkshire Hathaway NV Properties - Las Vegas, NV

(2021-04)

Specialized in luxury residential real estate throughout the Las Vegas market.

• High-value real estate transactions while providing exceptional client service and market expertise.
• Customized marketing strategies utilizing social media, digital advertising and sales techniques.
• Built long-term client relationships through consultative sales practices and personalized service.
• Assist clients by identifying properties aligned with their financial goals, lifestyle preferences, and investment objectives.
• Managed negotiations, contract coordination, and transaction timelines from listing to closing.

Associate Claims Specialist, Workers' Compensation - Liberty Mutual - Las Vegas, NV

(2025-12 - 2026-06)

• Investigate claims by gathering documentation, reviewing injuries/losses, and coordinating tasks.
• Evaluate liability and financial exposure while maintaining compliance with jurisdictional requirements.
• Negotiate settlements within authority limits and manage claim resolutions efficiently.
• Establish accurate loss cost estimates using internal resources and claim analysis.
• Maintain detailed documentation and deliver professional customer service to policyholders accounts.
• Utilize analytical thinking, negotiation, and communication skills to manage complex claim inventories

Driving Instructor (Part-Time) - Dream Racing - Las Vegas, NV

(2021-06 - 2024-11)

• Instructed guests in high-performance supercars and racecars at Las Vegas Motor Speedway.
• Maintained strict safety standards while coaching drivers on racing techniques and vehicle control.
• Delivered premium guest experiences in a fast-paced luxury entertainment environment.
• Approved instructor for all supercars and racecars within company operations.

Assistant Manager / Sales - World Luxury Awards - Las Vegas, NV

(2020-08 - 2022-12)

• Supported international luxury hospitality recognition programs and client engagement initiatives.
• Built relationships with hospitality brands, luxury resorts, and tourism professionals.
• Assisted with sales outreach, client communications, and award participation coordination.
• Contributed to strengthening brand awareness and industry partnerships globally.

Front Desk Agent, Wynn Tower Suites - Wynn Las Vegas - Las Vegas, NV

(2018-10 - 2019-12)

• Delivered Forbes 5-Star and AAA Five Diamond guest service standards for luxury hotel guests.
• Managed guest arrivals, departures, reservations, billing resolutions, and VIP service requests.
• Coordinated with multiple departments to ensure seamless guest experiences.
• Expert knowledge of resort amenities, services, promotions, and local Las Vegas attractions.
• Multiple Certificates of Merit recognizing exceptional customer service performance.

VIP Concierge Agent / Call Center - SLS Las Vegas - Las Vegas, NV

(2016-09 - 2018-09)

• Coordinated VIP guest services including dining reservations, transportation, nightlife, and entertainment bookings.
• Assisted with concierge operations, pre-arrival guest communication, and personalized guest experiences.
• Supported call center operations for customer service, nightlife, and marketing departments.
• Managed guest folios and ensured accurate billing and reservation handling.

Hospitality Management Intern - Wynn/Encore Las Vegas - Las Vegas, NV

(2018-06 - 2018-07)

• Completed rotational internship across six hotel operations departments including front desk, spa, housekeeping, pool operations, and guest services.
• Gained hands-on operational experience within luxury hospitality management.
• Collaborated with department leaders to strengthen customer service and operational skills.

Front Services Attendant / Valet / Bellhop / Limousine Driver Internship - Hard Rock Hotel & Casino Lake Tahoe - Lake Tahoe, NV

(2015-07 - 2015-08)

• Achieve internship hours and experience in hospitality related area.
• Delivered professional guest transportation, valet, luggage, and front services in a luxury resort environment.
• Assisted VIP guests with transportation, property information, and concierge-level service.
• Maintained professionalism and guest satisfaction while operating in high-volume hospitality settings.

Bachelor of Science - Hospitality Management - University of Nevada, Las Vegas (UNLV) (2016 - 2018)

Associate of Arts Degree - Hospitality Management - College of Southern Nevada (CSN) (2014 - 2016)

Associate of Applied Science Degree - Automotive Technology - College of Southern Nevada (CSN) (2010 - 2014)

High School Diploma - Bishop Gorman Highschool (BGHS) (2008 - 2009)