Cloud Administrator – Infrastructure / Security / Data Analytics - EOS Worldwide – Atlas Up - Remote
(2024-06 - 2025-11)
- Managed Azure Tenant infrastructure across multi-subscription architecture, optimizing security controls and billing — delivering measurable cost reductions through right-sizing and license management
- Architected and implemented robust data pipelines and orchestration workflows using Azure Databricks, Data Factory, and Synapse Analytics, enabling real-time business intelligence and enhanced data processing efficiency
- Implemented Azure security benchmarks by configuring NSGs, private endpoints, and network isolation; designed secure architecture utilizing Azure Firewall, Azure Front Door Premium, and VNets
- Led SOC 2 Type II compliance initiative — implemented security controls, monitoring, and gap remediation, reducing audit findings by 60%
- Deployed Azure Sentinel SIEM for comprehensive security logging, diagnostics, and proactive threat management, reducing mean time to detect (MTTD) incidents by 70%
- Oversaw Identity Access Management across Azure Entra ID and B2C environments, implementing SSO, MFA, conditional access policies, and Auth0 integrations to enforce zero-trust principles
- Configured Azure DevOps identity administration and pipeline agent deployment, accelerating CI/CD automation for development teams
- Implemented Azure API Management for secure gateway operations including rate limiting, authentication, and full API lifecycle oversight
- Administered Office 365 P5, Exchange Online, SharePoint, and Teams; managed Global Secure Access, Purview data governance, and Azure RBAC to ensure least-privilege compliance
- Administered Power BI tools and resources to facilitate comprehensive data analysis and visualization initiatives across the organization
- Implemented and maintained Google Workspace (GCP, GTM) in a multi-cloud architecture, optimizing cross-platform identity integration and collaboration
- Engineered Azure monitoring, alerting, and insights workbooks for infrastructure observability; established tagging policy and governance framework for Azure resources
- Implemented Azure Key Vaults for secrets management and optimized Azure Storage Accounts for scalable, secure cloud storage solutions
- Conducted assessments of Azure billing and license management to ensure appropriate resource sizing and maximize budget effectiveness
Lead System Administrator – Infrastructure - State of Georgia Department of Banking & Finance - Atlanta, GA
(2015-08 - 2023-12)
- Led IT systems administration for 500+ users across head office in New York and remote sites in Loganville, Woodstock, Dublin, and Tifton, managing hybrid Azure/on-premises infrastructure end-to-end
- Implemented Privileged Access Management (PAM) using Thycotic/Delinea for credential vaulting and privileged account security, reducing privileged account risks by 85%
- Configured Azure MFA, Conditional Access, and hybrid Active Directory (domain controllers, GPOs, DNS/DHCP) to support a robust zero-trust security framework across multiple sites
- Maintained 98% patch compliance across Windows and Linux systems using Ivanti patch management, mitigating vulnerabilities at enterprise scale
- Oversaw HPE 3PAR SAN storage infrastructure, ensuring high availability and effective disaster recovery solutions
- Managed AirWatch MDM platform for mobile device security policy implementation and remote administration
- Directed email archiving administration using MySQL, MariaDB, Tomcat, and Apache to meet compliance standards and enhance e-discovery capabilities
- Configured and managed GPOs for security hardening, and implemented ShareFile/NetScaler solutions for secure file sharing and load balancing
- Directed encryption management utilizing BitLocker and WinMagic; administered Cisco IronPort (C170/C190) for robust email security
- Collaborated as non-voting CAB member for change management, ensuring systematic and controlled production deployments
- Directed training sessions and developed documentation for company applications to enhance user proficiency across non-depository and banking departments
- Engaged with AT&T and multiple vendors to troubleshoot telecom issues and negotiate optimal service contracts
Information System / Technology Administrator - Busch White Norton, LLP - Atlanta, GA
(2015-03 - 2015-08)
- Sole IT Administrator managing complete technology infrastructure for head office in Atlanta, GA and remote locations in Jacksonville, FL and West Palm Beach, FL
- Delivered financial analysis identifying $50,000+ in revenue savings through optimized vendor selection and infrastructure improvements
- Administered Office 365 and Active Directory company-wide; configured and maintained Allworx VoIP system across all office branches
- Designed and executed tailored network solutions and technology integrations to optimize partner collaboration and productivity
- Managed resolution of network and end-user issues across multiple locations, maintaining accurate and up-to-date system documentation
System Engineer - Spanx (contracted by MSI Atlanta) - Buckhead, Atlanta, GA
(2013-05 - 2015-01)
- Provided IT support for 200+ users at Spanx Corporate Office in Windows and Mac environments
- Coordinated integration of digital asset management system on Mac server for creative team, ensuring effective RAID subsystem functionality and Barracuda email archiving
- Enhanced system performance through network switch configuration and strategic deployment; improved network stability by managing cabling and patching processes
- Documented IT operations and procedures; delivered effective training on new installations and systems to enhance user proficiency
