Trey Falkner

Senior multimedia and learning experience professional with 15+ years of experience across technical communication, multimedia design, and enterprise training systems, including 8+ years leading enterprise learning initiatives across federal and corporate environments. Combines visual design, instructional strategy, and AI-enabled workflows to create engaging, scalable learning systems. Experienced in creative direction, production optimization, and elevating design quality across distributed teams.

SIGNATURE IMPACT

• Led development of 40+ eLearning courses across enterprise-level federal programs, supporting LMS environments with ~60,000 annual course completions
• Significantly improved course development efficiency through adoption of AI-assisted workflows
• Built an internal AI Toolkit web application enabling scalable adoption of AI across teams
• Contributed to work recognized with an internal Department of Defense innovation award and received Platinum MarCom and Platinum Viddy Awards for excellence in web-based training and video production

Metcor/LSI (Remote) | 2018 - Present

Senior Multimedia Specialist | Learning Experience Design Lead

Lead design and development of multimedia training solutions across federal programs, combining instructional design, visual systems, and AI-enabled workflows.

Learning Experience Design & Instructional Development

• Led the design and development of 40+ eLearning courses, delivering high-impact training across federal programs
• Designed structured learning experiences and interaction models to improve engagement and retention
• Designed and implemented gamified learning elements and scenario-based interactions to increase engagement and reinforce key concepts
• Aligned learning objectives, content, and assessments to ensure measurable learning outcomes
• Applied instructional design frameworks, including Bloom’s Taxonomy and Kirkpatrick’s evaluation model, to structure learning and assess effectiveness
• Ensured full Section 508 compliance and accessibility standards across eLearning and multimedia training products for federal clients

Creative Direction & Multimedia Design

• Served as creative lead across distributed teams, defining visual standards and guiding production decisions
• Designed visual systems, layouts, and templates to improve consistency and overall quality of training products
• Created branding systems, style guides, and UI patterns supporting learning experiences and internal initiatives

AI-Enabled Innovation & Efficiency

• Played a key role in a company-wide initiative to drive AI adoption, improving efficiency and scaling AI-enabled workflows across teams
• Developed and maintained an internal AI Toolkit (100+ prompts/templates), accelerating adoption and standardizing AI usage across teams
• Designed AI tools as embedded learning systems, enabling users to build long-term capability through use
• Contributed to AI agent workflows supporting content creation, analysis, and instructional design

Multimedia Production & Delivery

• Produced and edited 50+ multimedia assets, including training videos and internal engagement campaigns
• Directed video production workflows including scripting support, editing, and integration into Storyline
• Delivered virtual and in-person training sessions, including onsite USPS training at multiple P&DC locations

Leidos (Remote) | 2017 - 2018

Multimedia / Training Support

• Supported FAA training initiatives through multimedia content development and instructional communication support
• Assisted in the development of training materials, presentation assets, and supporting documentation

Morgan Business Consulting | 2015 - 2017

Technical Illustrator / Technical Data Developer

• Developed Illustrated Parts Breakdowns (IPBs) for Air Force technical orders
• Created isometric technical illustrations using Adobe Illustrator based on engineering drawings

Supported platforms including KC-135, T-38, B-52, E-3, and B-1

Northrop Grumman | 2011 - 2015

Technical Illustrator

• Produced technical illustrations and maintenance documentation for defense systems
• Interpreted engineering blueprints and applied technical drawing standards
• Recognized for high-quality output and productivity within illustration team

B.A. in Mass Communication

Southern Nazarene University

2006-2010