Trey Waller

While I may be new to the field and not yet fully licensed, I bring an unmatched work ethic, a strong willingness to learn, and a deep commitment to success. I understand that experience takes time, but with the right training and an opportunity to prove myself, I will outwork and outgrow expectations. I'm eager to contribute, grow, and become a valuable asset to any team that invests in my development.

Supervisor/team Lead - Walmart - Springfield, TN

(2024-05)

• Ensure customer satisfaction by greeting and answering their questions
• Tour your department to ensure it meets our customers' expectations
• Opportunity to lead teams ranging from 5- 30 people
• Prioritize tasks, execute processes and deliver results within your area toward common store goals.
• Ability to communicate, take direction at all levels, and turn it into action

Senior Sales and Service Specialist - Lowe's - Springfield, TN

• Answer calls to the sales floor from customers requiring specific recommendations based on their needs
• Provide customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business
• Execute orders and projects in their area of focus
• Provide friendly and professional service with an urgency to understand the customer's specific needs in order to pair the best products and service offerings in support of their project
• Exceed sales goals and metrics
• Ensure displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering
• Engage in safe work practices including the proper operation of store equipment
• Serve as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale
• Provide exceptional consultative services to customers and confirms their needs are met before leaving the store
• Submit customer sales orders, including Special Order Sales
• Professionally identify and sell products based upon customer needs or plans.

Store Manager - Claire's - Springfield, TN

• Ability to lift and move items weighing up to 50 pounds.
• Achieves desired gross profit.
• Achieves desired level of productivity.
• Projects sales, product movement, labor needs.
• Manage and motivate staff, recruit staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, etc.)
• Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.
• Manage, maintain and report as necessary all merchandise and non-merchandise stock.
• Manage upkeep and condition of all equipment, fixtures, etc. on premises.
• Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law.

Supervisor

High School Diploma - Hillwood High School

Trade school - Real Estate - Aceable Agent