Graduate from University of Houston
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Hello! I am a recent graduate of the University of Houston with a Bachelor's degree in Psychology and a Minor in Education. I am looking for internships, entry-level positions that can help build my Human Resources knowledge and or Management services.
Managed daily operations in a high-volume environment while balancing efficiency and personalized service, enhancing the overall guest experience and increasing customer satisfaction.
Led and developed a team of 9 employees through a structured training and coaching program, resulting in improved team performance, reduced onboarding time, and stronger employee retention.
Conducted regular strategy meetings with senior management to monitor progress against KPIs, align team goals, and delegate tasks effectively, ensuring smooth execution of business initiatives.
Identified operational inefficiencies and collaborated cross-functionally to implement process improvements, leading to increased productivity and streamlined workflows.
Identified and addressed inefficiencies in existing workflows, leading cross-functional collaboration to implement streamlined processes that improved operational effectiveness and reduced costs by 20%
Uniersity of Houston Graduate with a BA in Psychology and Minor in Education.