Human Resources & Management
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Motivated recent graduate with a Bachelor of Science in General Studies focused on Human Resources and Management, bringing hands-on leadership experience in fast-paced service environments. Proven ability to lead teams, resolve conflicts, and support operational efficiency while maintaining high service and performance standards.
Assistant Manager – Food & Beverage at Ambassador Hotel (2025-01 – Present)
In this role, I supervised daily front-of-house and food and beverage operations to ensure smooth service execution and consistently high guest satisfaction. I led, coached, and supported team members while enforcing service standards and company policies, contributing to a professional and efficient work environment. I also assisted with inventory awareness, cost control efforts, scheduling support, and operational efficiency initiatives, while driving sales through upselling, quality service execution, and strong guest relationship building.
Salesman at Genesis of Edmond (2025-01 – 2025-12)
In this role, I engaged clients in high-value automotive sales by identifying their needs and providing personalized product recommendations. I built strong customer relationships through clear communication, trust-based interactions, and effective negotiation skills. My focus on service quality and attention to customer expectations contributed to positive purchasing experiences and repeat business.
Optician at LensCrafters & Pearle Vision (2019-01 – 2022-12)
As an Optician, I assisted patients with eyewear selection, fittings, and product education while delivering high-quality customer service in a healthcare retail setting. I supported doctors with patient care needs and ensured accurate product recommendations based on prescriptions and lifestyle requirements. This role strengthened my attention to detail, customer care skills, and ability to work in a professional medical retail environment.
Bachelor of Science in General Studies – University of Central Oklahoma (2026-01)