Ty Dunn

Dynamic and adaptable professional with experience in student support, academic advising, office assistance, and customer service. Strong communication, teamwork, organization, and student-support skills, with experience helping students navigate campus resources and academic processes.

Transfer Peer Mentor - Westfield State University - Office of Academic Advising

(2025-01)

• Support transfer students by answering questions and connecting them with campus resources.
• Meet with students to discuss their progress, provide guidance, and help them navigate available support services.
• Assist the Academic Advising office as needed, including assisting students, answering phones, and working on office projects.

Mail Room Work Study - Westfield State University

(2024-09 - 2024-12)

• Scanned incoming mail and packages as they arrived on campus.
• Assisted students with receiving and locating their mail and packages.
• Provided friendly, organized service while helping manage incoming student mail.

Student Peer Advisor - Springfield Technical Community College

(2023-09 - 2024-08)

• Book appointments for students to meet with an advisor.
• Give tours to new students.
• Explain how to navigate ARIES and Blackboard to new students.
• Assist advisors with tasks and responsibilities as needed.

Crew Member - Chipotle Mexican Grill - West Springfield, MA

(2018-04 - 2021-05)

• Worked in a fast-paced environment while providing customer service.
• Greeted customers, operated the cash register, and took phone calls.
• Prepared food and drinks, relayed orders, and maintained a positive relationship with coworkers.
• Took out trash and recycling and maintained a clean work environment.

Dining Services - Whitney Place Assisted Living - Natick, MA

(2012-04 - 2015-08)

• Served residents meals according to meal tickets.
• Stocked neighborhoods with drinks and snacks.
• Retrieved dishes and brought them to the dish room.
• Swept and mopped the kitchen and took out the trash.

Crew Member - McDonald's - Natick, MA

(2007-05 - 2009-08)

• Took orders in the drive-through and at the front counter.
• Handled cash transactions.

Bachelor's - History Education Major, Communications Minor - Westfield State University

Associate's - Secondary Education, Transfer Student - Springfield Technical Community College

High School Diploma - Joseph P. Keefe Technical High School (2025-01)