Tyasia McGruder

Compassionate and resourceful behavioral health and healthcare professional with experience in case management, care coordination, counseling support, and client advocacy. Skilled in guiding individuals and families through complex and emotionally challenging situations by providing personalized support, connecting them to critical resources, and helping them navigate healthcare, community, and social service systems. Recognized for strong communication, empathy, problem-solving, and the ability to build trust while managing sensitive information with professionalism and discretion.

Experienced in maintaining detailed documentation, coordinating multidisciplinary services, and delivering exceptional support during times of transition and uncertainty.

Clinical Care Navigator - Prosano Health Solutions

(2025-05)

• Serve as a primary patient contact, providing compassionate support and guidance while helping individuals navigate complex healthcare processes
• Research resources, resolve barriers to care, and collaborate with providers to improve patient outcomes and experience
• Manage high-volume caseloads while maintaining accurate EMR documentation

Community Housing Director - Henderson State University

(2023-07 - 2025-05)

• Oversaw residential communities serving 1,000+ students, providing support, crisis response, and conflict resolution
• Collected, analyzed, and reported program data to improve resident engagement and service delivery
• Supervised and coached a team of 9 staff members improving program delivery and fostering a safe, inclusive community

Regional Behavioral Health Program Supervisor - Saros

(2022-12 - 2023-07)

• Provided behavioral health support, brief counseling interventions, and case management services to individuals with complex emotional and behavioral needs
• Assisted with treatment planning, behavioral observations, and coordination of supportive services
• Conducted site evaluations and monitored program compliance through documentation review and data analysis

M.S. - Clinical Mental Health Counseling - Henderson State University (2023)

B.S. - Psychology - Henderson State University (2018 - 2021)