I am a dual-qualified healthcare leader who combines a Master’s in Business Administration and a background in recruitment and people management into care
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Contact : umashreejoshi55@gmail.com
I believe that exceptional care starts with exceptional management. My journey in the healthcare sector began on the front lines, providing essential support to people with diverse needs. This experience gave me a deep understanding of the challenges faced by both carers and clients. To better serve this sector, I completed my MBA, focusing on how to recruit, manage, and inspire the people who make care possible.
What I bring to the table: Operational Excellence: An MBA-level approach to budgeting, strategy, and compliance.
People Power: Proven experience in recruitment and managing diverse teams.
Foundation: Fully trained and experienced in supporting complex needs. Ready to relocate and put in my 100% , always ear to learn, pursue and level up to represent my organisation. I am ready to step into a Deputy Manager or Senior role to help your organisation achieve its next level of growth and care quality.
Support Worker | North Star FoundationFebruary 2023 – Present
Delivering personalised care to clients with diverse needs
Prioritising independence and dignity while performing daily living activities and meal preparation.
Manage complex clinical tasks including accurate medication administration, health status monitoring, and conducting regular medication audits to reduce errors.
Leadership & Mentorship: Guided and mentored new staff members on core values and procedures, fostering a collaborative team environment.
Operational Oversight: Managed financial budgets for service users with zero discrepancies and maintained professional communication with GPs, pharmacies, and HQ and Appointees
Ensure compliance with CQC and North Star Foundation standards through meticulous daily recording in MAR charts, incident reports, and behavior logs etc
Master of Business Administration (MBA)
University of Worcester | United Kingdom | 2022–2023
Focus: Dissertation on Workplace Flexibility and its Impact on Organizational and Employee Performance.
Core Modules: Managing Across Cultures, International HRM, Marketing, Entrepreneurship, and Innovation, Financial Maganement.
Key Takeaway: Developed advanced strategic management, leadership, and operational skills applicable to healthcare management.
