Uzo Eboka
Software Engineer with 2+ years of experience at Bank of America specializing in release management, change control (CRQs), and Agile delivery
Hire this person
Send a job offer directly to this candidate
About
Software Engineer with 2+ years of experience at Bank of America specializing in release management, change control (CRQs), and Agile delivery. Proven ability to independently manage end-to-end production releases, coordinate cross-functional teams, and ensure successful deployments with minimal risk. Strong background in Scrum practices, stakeholder communication, and production validation.
Experience
Software Engineer / Release Management - Bank of America - Plano, TX
(2024-01)
- Owned and managed end-to-end release lifecycle using CRQs (Change Requests) in enterprise environments
- Independently created, tracked, and closed CRQs on time, ensuring all deployment requirements and approvals were met
- Coordinated across teams including QA, Dev, Infrastructure, and Release Managers to execute successful production releases
- Created and maintained release documentation, including risk assessments, backout plans, and deployment validation steps
- Supported Phantom Rule Deployments and Nexus release processes, ensuring proper story linking, release keys, and test scope alignment
- Performed post-deployment validation, confirming system health via logs, batch jobs, and monitoring tools (e.g., Splunk)
- Troubleshot deployment issues and ensured quick resolution to minimize production risk
- Ensured compliance with enterprise change management policies and audit standards
Scrum Master Intern - Year Up - Plano, TX
(2023-03 - 2024-01)
- Facilitated Agile ceremonies including daily stand-ups, sprint planning, and retrospectives
- Acted as liaison between developers and stakeholders, improving transparency and sprint delivery
- Helped refine user stories and backlog prioritization to improve team efficiency
- Identified process gaps and contributed to continuous improvement initiatives
Front Desk Representative - Sandman Signature Hotel - Plano, TX
(2023-06 - 2024-01)
- Delivered customer service and resolved guest issues quickly
- Managed reservations and maintained accurate records under pressure
Education
Associate of Arts - AA - Collin College
