Behavioral Health Technician - Intermountain Health - Ogden, UT
(2021-09 - 2026-05)
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress while remaining focused on patient safety and support.
- Built and maintained positive staff relationships to promote teamwork and better serve patients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among patients.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
- Autonomously developed, implemented and maintained the unit Donation program as the unit Donation Coordinator to ensure that patients have access to needed clothing items while admitted to the unit, as well as routing donations to other appropriate locations.
- Routinely assessed supply stock levels, ensuring all expired and non-utilized supplies are removed in a timely manner.
Advanced EMT - Gold Cross Ambulance - Salt Lake City, UT
(2014-06 - 2023-12)
- Responded efficiently to a wide variety of medical emergencies by utilizing advanced clinical decision-making skills, improving patient outcomes.
- Administered CPR, oxygen, emergency medication and other life-saving medical treatments to patients, quickly responding to changes in conditions and medication reactions.
- Established IV and IO access in fast-paced, high pressure environments to ensure a quick and efficient route for fluid medication administration.
- Expedited patient transport, ensuring safe and efficient transfer to the appropriate medical facility.
- Developed strong relationships with local hospitals and healthcare providers, fostering positive working environments for seamless patient transitions.
- Ensured consistent inventory levels of medical equipment, managing supplies for optimal EMS response times.
- Coordinated effectively with law enforcement agencies during incidents requiring joint EMS/police involvement.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Educated public on emergency medical services.
Medical Assistant - University of Utah Health Care - Salt Lake City, UT
(2016-03 - 2020-03)
- Sanitized, re-stocked, and organized exam rooms and medical equipment.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Adapted rapidly into diverse clinical workflows across 5 different specialties, including Cardiology and Orthopedics, ensuring efficient execution of clinic duties and seamless patient care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Obtained patient medical history, medication information, symptoms, and allergies.
