Vanessa Pham

Head Dental Assistant & Front Desk Receptionist at East Falls Family Dentistry, LLC (2021-06 – 2026-07)

• Assisted Dr. Hyosun Christine Kim in surgical, restorative, cosmetic, and implant procedures including surgical extractions, implant placement, crown and bridge preparations, and denture impressions.
• Trained and supervised new dental assistants on clinical protocols, infection control, patient care, and office operations.
• Maintained and troubleshot dental technologies including digital radiography systems, intraoral scanners, and practice management software.
• Maintained customer relationships with dental supply companies and dental implant companies such as Hiossen, Dentis, and Dentsply.
• Exemplified strong communication skills through appointment scheduling, insurance verification, maintaining patient confidentiality, and helping patients with treatment plans while fostering positive patient experiences.

Homecare Health Aide at Albert Senior Day Center, LLC (2024-02 – Present)

• Provided personalized care to patients in home settings, assisting with activities of daily life such as mobility support, medication reminders, and maintaining a clean and safe living environment.
• Developed strong interpersonal skills in empathy, patient advocacy, and communication by working closely with patients, their families, and healthcare professionals.

Bachelor of Science in Biology & Economics – Muhlenberg College (2021)