Venatius Ntse

Bilingual Designated Coordinator offering 5 years of planning, assessing and reporting experience with services provided to children and vulnerable adults by the Department of Human Services. Deep knowledge of ICF/DD and Rule 245D licensing requirements. Demonstrated ability to follow detailed instructions, prioritize and utilize good judgement while working under varied cognitive stress levels.

Designated Coordinator - Outcomes Inc Incorporated - St Paul, MN

(2015-04)

• Develop and/or write Coordinated Service Support plan, Self-Management Assessment, and Individual Abuse Prevention Plan for all individuals receiving services
• Adhere to and maintain knowledge of various rules, regulations, and state and county policies regarding ICF/DD and Rule 245D licensing requirements by participating in on-going education.
• Display positive, supportive and cooperative conduct by communicating regularly and effectively be it by phone, email or fax with Individuals receiving services, colleagues, Interdisciplinary Teams, and outside agencies to ensure cordial relationships and optimal service for individuals receiving services.
• Immediately notify The MAARC/CEP/Child Protection Agency of any reports of maltreatment, neglect or abuse.
• Train direct care staff on topics regarding DHS's licensing and Compliance guidelines, Emergency Procedure, VA/MOMA, Resident Rights, Physical Intervention Alternatives and EUMR.
• Write quarterly and annual reports as needed or directed by the person served and/or team to fulfill person-centered plan.
• Conduct data analysis to determine support plan effectiveness and make modifications where necessary.

Lead Direct Support Professional - Outcomes Inc Incorporated - St Paul, MN

(2013-06 - 2015-03)

• Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
• Kept detailed records of consumers' health progress, medication administration and changes in health or other conditions.
• Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
• Transported individuals receiving services to doctor's appointments, community engagements and other related errands.
• Facilitated best care by developing strong and trusting rapport with individuals receiving services.
• Maintained clean and well-organized environment to promote happiness and safety for individuals receiving services
• Worked with individual receiving services and families to design meal, rehabilitation and other plans for long-term success.
• Liaised between doctors and individuals served about care plans, progress and changing health conditions.

Bachelor of Arts - Mass Communication - St Monica University (2019-05)